At PMI, we’ve chosen to do something incredible.  

We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future. 

With huge change, comes huge opportunity.  So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.  

 

IT at PMI 

 

PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation. 

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management).  Our environment is fast-paced and highly collaborative.  If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. 

Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business. 

 

Joining Operations & R&D

 

Within IT, the Operations & R&D team is an experienced, nimble & expert team composed of multiple sub streams. The main purpose of the team is to lead the digital strategy and transformation of Operations and R&D functions through effective business partnering and conceptualizing, delivering and supporting state of the art and secure IT technologies across the end-to-end value chain.  

When you join this team, you will work closely with Operations & R&D leadership team and critical business stakeholders as a trusted technology partner to embed continuous innovation, work at speed and scale, develop your career in numerous directions in line with your aspirations and in a truly international and diverse context. 

 

What’s the purpose of this role? 

 

The IT Solution Expert R&D acts as a key liaison between R&D teams and IT, supporting robust, compliant, and integrated IT solutions for R&D laboratories. The role focuses on implementing and maintaining laboratory applications (e.g., LIMS, CDS, MBSE, SDMS, instrument integration), enabling digitalization of lab processes and data integrity. You’ll combine technical expertise with business process understanding to deliver validated systems supporting laboratory workflows.

  

Your day-to-day 

 

Support and Maintain Laboratory Applications: Assist in the implementation, configuration, and support of LIMS (LabVantage or similar) and related laboratory applications for R&D laboratoriesBusiness Analysis & Requirements Gathering: Engage with R&D users to understand business requirements and translate them into functional and technical specificationsSolution Design & Delivery: Participate in the design, build, testing, and deployment of IT solutions, ensuring alignment with PMI’s digitalization strategy, cybersecurity, and compliance standardsDocumentation & Training: Create and maintain system documentation, user guides, and training materials. Deliver training sessions to end users as neededContinuous Improvement: Identify opportunities to optimize laboratory processes and IT solutions, contributing to technology roadmaps and continuous improvement initiativesStakeholder Collaboration: Work collaboratively with cross-functional teams, including business users, IT architects, and vendors, to deliver integrated solutionsCompliance & Data Integrity: Ensure solutions adhere to regulatory, quality, and data integrity requirements, supporting audit readiness and business continuity

 

What is needed to succeed in this role? 

 

Education: University degree in Computer Science, Information Systems, Engineering, or a related fieldExperience: 3+ years in IT analyst, solution/subject matter expert or similar roles, preferably in R&D, laboratory, or manufacturing environmentsTechnical Skills: Experience with LIMS (LabVantage or similar), laboratory applications, or scientific data management systems. Familiarity with cloud platforms (AWS or similar) is a plus. Understanding of IT service management, Agile methodologies (SAFe), and tools (e.g., Jira, Confluence)Soft Skills: Strong analytical and problem-solving skills. Effective communication and stakeholder management abilities. Ability to work in multicultural, cross-functional, and remote teams. Proactive, adaptable, and eager to learn in a dynamic environmentCompliance: Knowledge of IT compliance frameworks (e.g., ITPF) and data integrity best practices is an advantageLanguage: Fluent in English (written and spoken)

 

 Where we see this role going

 

Drive Digital Transformation: Support the digitalization of laboratory processes and data managementShape and Integrate Laboratory Systems: Contribute to the lifecycle of LIMS and related applications, ensuring integration and operational excellenceChampion Agile Ways of Working: Participate in Agile product teams, translating business needs into technical features and delivering rapid, high-impact resultsCollaborate Across Boundaries: Work with Solution Architects, other Solution Experts, and diverse stakeholders worldwideEnsure Compliance and Data Integrity: Embed IT compliance requirements and best practices into every solutionPromote Experimentation and Continuous Improvement: Encourage adoption of new technologies and digital capabilities

 

What’s in it for you? 

 

There are many IT Organizations out there, so why should you join ours?  
 

We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:  

 

Work-life balance: Wellbeing comes first. We offer a fantastic office environment and Smart working options to ensure you have the best work-life balance possible Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive 

 

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.  

 

Together, let’s deliver a smoke-free future.