Analyze requirements from the user and translate them into technical specifications for system/application development. Conduct intensive communication with vendors regarding issue tracing, feature clarification, and development plans. Ensure solutions provided by vendors are in line with company's business needs and technology standards. Provide quick and effective solutions to technical problems that arise in operations. Monitor the implementation of feature development until the UAT and go-live stages, and ensure it is in accordance with the timeline and quality set. Provide technical insights or recommendations to the needs and constraints experienced by the operational team.