**Job Description:** **WE CREATE EMPOWERED LEADERS!** At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide innovative solutions on our IT Solution Delivery Team. Our Solution Delivery Team is responsible for the planning and execution of IT initiatives to support our Manufacturing and Operations teams. We strive to deliver scalable best in class solutions for our global quality business partners, and drive efficiency through technology. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. **Your Role on Our Team** As a Solution Delivery Analyst – Manufacturing & Quality you will be expected to automate business process, document detailed business requirements, identify solutions for complex problems, implement new process and/or applications, and introduce Industry 4.0 standards with interconnectivity, automation, machine learning, and real-time data collection. **You'll be DISRUPTIVE through these duties and responsibilities:** + Partner with Manufacturing, Quality, Business Operations, and leverage the broader IT organization to develop solutions through effective use of business and process analysis techniques + Develop or coordinate process improvement solutions, both functional and technical + Lead and coordinate the investigation of business impacting problems across functional areas to determine appropriate actions + Engage groups cross functionally to ensure standard practices and applications + Actively review service levels and delivery against business requirements for the areas of the business supported + Implement and support technical solutions such as Optimal Equipment Efficiency software, End of Line Testing, vision systems, automation, robotics, etc. + Resolve problems with products and applications + Knowledge of databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality + Identifies and recommends solutions to address improvement opportunities + Provide consulting and guidance to end users to access standard IT support and services + Produce documentation including process maps and workflow documents + Ensure that all information delivery needs of the business are being actively managed and serviced + Build IT credibility by modeling professionalism, excellence, integrity, and passion + Contribute to and facilitate the creation of a multi-year strategy + Other duties as required **The TOOLS you'll bring with you:** + Bachelor's degree in management information systems, Computer Science, or Business Administration with an emphasis in technology + Minimum 4 years experience as a Business Analyst or in a technical role + Ability to manage multiple concurrent activities with time constraints + Self-Managed, Self-Starter, Team Player who is well organized and detail oriented + Strong professional written, verbal, analytical and interpersonal skills **Other TOOLS we prefer you to have:** + Understanding of core business processes such as Quality, Manufacturing, and Plan to Produce is a plus + Experience with Manufacturing and Quality software such as WinSPC and OEE + Experience with Microsoft Visio, Excel, Word, PowerPoint, Power BI and SQL + Manufacturing shop floor experience Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.