Labcorp is seeking an IT Service Technician to join the team full-time.  This person will work with Labcorp clients.  Some of the assistance will include troubleshooting equipment, installing printers, monitors, etc.  A majority of time will be spent training and supporting users on a website critical to ordering labs, receiving results, ordering supplies, scheduling specimen pickups, and more.  This person will be highly visible as they will be interacting with clients on a daily basis.  Come join an organization that is making a difference in people’s lives. 

RESPONSIBILITIES

The main duty of this position is to train, troubleshoot and support the LC Link website for LC customers and IOPs- this includes professional communication by phone, e-mail and in person with clients and salesMaintaining equipment inventory, computerized databases, calendars, ticketing systems and training logsTroubleshooting PCs, laser and label printers, monitors and other computer equipmentHelpdesk support and troubleshootingAbility to learn different computer systems, databases, software and programs.Additional IT duties, projects and assignments may be added.Travel to client sitesMaintain accurate daily activity report, expense reports and mileage logs

REQUIREMENTS

Associates Degree preferred or 1-2 years of experienceIT Certifications preferred; A+ or Network+Prior experience troubleshooting hardware, software, and networking issuesExperience in the healthcare industry is a plusStrong communication skills; both written and verbalAbility to work independently or in a team environmentFlexibility to work overtime as neededClean driving record and ability to maintain a driver’s license requiredPreference given to those that live in the Newark area due to coverage area of workMust be willing to travel as this is a field technician position requiring daily travel to and from various locationsTier 1 level helpdesk experienceExperience creating logins for websitesBasic IT skillsClean driving record and ability to maintain a driver’s license required

PREFERENCES

Preference given to those in the Chantilly area due to this being a field technician position covering that areaField technician experience is preferredExperience in a healthcare environment is preferredBilingual is preferred (English & Spanish)

EDUCATION

Associate’s Degree is preferredA+ certification is preferred

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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