Description IT Service Desk Lead 1. 10+ years of experience as an IT Engineer or similar role as a subject matter expert a. Provided Tier 2 / Tier 3 support for Windows Desktop/Server, macOS, and Linux server environments b. Support of Microsoft 365 services (Hybrid AD w/ Exchange Online, SharePoint, OneDrive, Teams) c. Strong knowledge of networking security principles (VPN, cloud connections, SDWAN, and VoiP) d. Built and supported on-prem server hardware and virtualization (Hyper-V) e. Familiarity with DevOps, automation, or monitoring tools f. Disaster recovery planning, implementation, documentation, and testing g. Implement and support endpoint security solutions (Wi-Fi, Entra ID, Intune) h. Cloud administration experience (AWS and Azure) to include VMs, security, Storage, Saas, SQL and Networking i. Proven networking topology design, administration and troubleshooting of LAN, WAN, and SDWAN Additional Skills & Qualifications Technical Must-Haves 10+ yrs IT Engineering (Tier 2/3) Windows Server/Desktop, macOS, Linux server support Microsoft 365 / Hybrid AD / Exchange Online / Teams Networking & security: VPN, cloud connections, SDWAN, VoIP Hyper‑V administration DR planning/implementation/testing Endpoint security (Wi-Fi, Entra ID, Intune) Cloud admin (AWS/Azure): VMs, networking, SaaS, Storage, SQL LAN/WAN/SDWAN topology design + troubleshooting Leadership Requirements 3+ yrs team leadership Strong communication and stakeholder management Balances hands‑on work with people leadership Certifications CCNA, CCNP, ITIL, AWS, Azure, Microsoft (preferred) Strong communication Regulated industry- They operate in healthcare diagnostics → audited, validated systems, tight change control. Candidates must be comfortable with documentation, quality gates, traceability, and multi-step approval workflows. Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Irvine, CA. Pay and Benefits The pay range for this position is $70.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Irvine,CA. Application Deadline This position is anticipated to close on Mar 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.