Description

Summary:

The IT Service Delivery Manager - Sr serves day-to-day Information Technology (IT) needs of multiple teams within Enterprise Payments. This manager will manage a team of developers, BSAs and QA members in an agile framework working on production support activities as well as business and discretionary work.
 

Duties and Responsibilities:

Identifies and develops relationships with business and delivery partners. Assists in the development of strategy, planning, funding, and delivery of technology products and services to the assigned Business Segment and delivery partners. Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning. Responsible for financial transparency across IT (including initiatives and base operations) for assigned Business Segment.Involved with resource management, budget management, and prioritizing workPerforms other duties as assigned.

Basic Qualifications:

Bachelor's Degree10+ years of hands-on experience in technology with mix of both development and production supportMinimum of 5 years managing and or leading teams  

Preferred Qualifications:

Ability to make swift, data driven decisionsTechnology-enabled innovation experienceStrong leadership and coaching skillsAbility to resolve issues and drive performanceSuccess within a large organizationSkilled in articulating and interacting with both technical and non-technical leadersBackground in Continuous Delivery environments leverage DevSecOps principlesApplication Modernization and MigrationExperience with cloud architecture and adoptionExcellent time management and organizational skillsExcellent client management skillsGoal-orientedWell-developed verbal and written communication skillsCritical thinking, problem solving, and analytical abilityResourcefulUnderstanding of on-prem server-based applications - Windows servers/ SQL database platformExperience with Zena and batch processingUnderstanding of DataStageEffectively manages stress in a constantly changing environment

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.