**NTT DATA – a part of NTT Group - is a Top 10 global IT services provider, headquartered in Tokyo, with over 150,000 employees.** We deliver **consulting solutions** by combining specialized sectorial knowledge, our transformation management skills and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world. At **NTT DATA** everything we do is guided by our **core values** . We respect every **voice** , think **bold** , deliver the **outcome** and win **together** . Our leadership approach enables our people to feel **inspired** to contribute, **empowered** to take initiative, and genuinely **cared** for in their growth and wellbeing. **NTT Data Greece** team is looking for an **IT Service Continuity Analyst** in Athens to work with our clients in the **European public sector.** **Your role:** + Developing, implementing, and maintaining IT service continuity plans that align with business objectives and regulatory requirements. + Conducting risk assessments to identify threats to service continuity and developing mitigation strategies. + Designing and coordinating disaster recovery (DR) plans, including regular testing and drills to ensure readiness. + Managing and coordinating responses to IT service disruptions, ensuring timely resolution and incorporating lessons learned into future planning. + Performing business impact analyses (BIA) to prioritize recovery efforts based on service criticality. + Collaborating with IT teams, business units, and external partners to ensure continuity plans are integrated and effective. + Maintaining detailed documentation of continuity plans, procedures, and incident reports. + Providing regular updates and reports to senior management on the status of service continuity efforts. + Developing and delivering training and awareness programs to promote a culture of resilience across the organization. + Ensuring compliance with relevant regulations and industry standards related to service continuity and disaster recovery. Why NTT DATA? We value a collaborative and supportive environment, celebrating curiosity and engagement We are committed to supporting the physical, financial and emotional well-being our of employees Career development. Training path and access to learning opportunities, yearly performance reviews and a mentorship program. We believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working model Talent Friends. Refer a friend and receive a bonus when they join **We care about you** **Health & well-being.** Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions **Diversity & inclusion.** We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. **\#WeAreAllUnique** **\#YouMakeUsUnique** Please let us know if you require us to accommodate any accessibility needs during the recruitment process. **Benefits at NTT DATA Greece** Health insurance for the employee and one dependent family member (100% paid by NTT DATA) Meal vouchers of 120€ per month (x12) Corporate mobile phone: subscription & device Teleworking equipment allowance Udemy Account Access to Open Up mental health service 28 days of paid annual leave consisting of your legal holidays and compensation days **Your profile:** + Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. + Preferred certifications: CBCP, ITIL, CISSP, or equivalent. + 5+ years of experience in service continuity, disaster recovery, or a related field. + Strong understanding of IT infrastructure, including networks, servers, storage, virtualization, and cloud technologies. + Experience conducting risk assessments and developing mitigation strategies using recognized frameworks. + Proven experience in disaster recovery planning, testing, and execution. + Solid incident management skills with the ability to coordinate response efforts during crises. + Excellent analytical and problem-solving abilities, especially in conducting BIAs and prioritizing recovery. + Proficiency in project management methodologies and tools. + Knowledge of compliance standards and regulatory requirements related to IT continuity and DR. + You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).