**Introduction** **Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.** **Responsibilities** **Facilitation and Coaching:** **Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.** **Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.** **Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.** **Impediment Removal:** **Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.** **Work with the team and stakeholders to resolve conflicts and promote collaboration.** **Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.** **Collaboration and Communication:** **Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.** **Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.** **Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.** **Process Improvement:** **Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.** **Promote the adoption of agile best practices and industry standards.** **Facilitate discussions and experiments to identify and implement innovative solutions.** **Metrics and Reporting:** **Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.** **Use data to identify trends and areas for improvement.** **Provide regular reports to stakeholders on project progress and team performance.** **Required Skills** **Technical Skills:** **A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.** **Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.** **Basic understanding of software development technologies and architectures.** **Experience with continuous integration and continuous delivery (CI/CD) practices.** **Soft Skills:** **Excellent communication, facilitation, and coaching skills.** **Strong problem-solving and conflict-resolution abilities.** **Ability to influence and lead without direct authority.** **A passion for continuous learning and improvement.** **Strong interpersonal skills and the ability to work effectively with diverse teams.** **Experience and Certifications:** **Bachelor's degree in computer science, engineering, or a related field.** **Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.** **Proven experience as a Scrum Master in a software development environment.** **Experience working with distributed teams and stakeholders.** **Experience in the financial services industry, particularly with supplier finance programs, is a plus.** ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Technology Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. 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