Job Description This position is for our large software client. The IT Business Support Specialist/Project Coordinator plays a key role in supporting Corporate IT projects and strategic initiatives through effective communication, coordination, and documentation. This position is ideal for someone early in their IT or project management career who thrives in a collaborative environment and enjoys translating technical work into business-friendly resources. In addition to supporting large-scale projects, the IT Business Support Specialist will also independently lead smaller IT initiatives or communications-focused projects from planning to execution. They will contribute to enhancing internal engagement and streamlining how IT services are delivered and communicated across the organization. Key Responsibilities: - Assist in organizing, tracking, and executing Corporate IT projects and operational initiatives. - Independently manage smaller-scale projects and initiatives, including planning, stakeholder coordination, delivery tracking, and post-implementation documentation. - Draft, edit, and distribute IT communications, internal articles, newsletters, and updates to business stakeholders. - Maintain and update SharePoint sites, FAQs, knowledge base articles, internal IT documents, and other user-facing resources. - Coordinate with cross-functional teams to collect project updates, track action items, and ensure timely follow-ups. - Support user engagement efforts and contribute to the design of enablement campaigns and adoption strategies for new technologies. - Help organize meetings, create agendas, take notes, and track project decisions and deliverables. - Create simple visual aids such as timelines, charts, and infographics to support project documentation and updates. - Provide support for planning and coordinating IT team-building activities, recognition efforts, and internal events, contributing to a positive team culture and enhancing collaboration across departments. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 3+ years of experience in a support, coordinator, or junior project management role (ideally in an IT or business operations environment) - 3+ years working within Microsoft 365 applications (Outlook, Teams, Word, PowerPoint, Excel, SharePoint) - 2+ years of experience using project management tools like Microsoft Planner or MS Project - 2+ years of experience with Agile methodology and project workflows - Detail-oriented with excellent organizational and time-management skills - Comfortable juggling multiple tasks in a fast-paced, collaborative setting - Must have Bachelors degree - Experience with SharePoint site editing or knowledge base curation null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.