Position: IT Product Owner - Intermodal Systems Job Description: Forward Air is seeking an IT Product Owner - Intermodal Systems to work in the IT department on an Agile Scrum Team. This position will be responsible for a value stream and its development initiatives by identifying user needs, communicating strategic objectives, managing releases, and overall vision. The IT Product Owner - Intermodal Systems should have strong analytical skills with ability to translate visions into user stories; excellent verbal/written communicate skills covering technical and functional subjects; and strong desire to organize and drive projects across the finish line. Candidates with experience in the transportation industry are preferred. Core Responsibilities & Duties: + Serve as the IT liaison for the Intermodal business unit at Forward Air. + Oversee all intermodal systems and databases. + Create and manage EDI (Electronic Data Interchange) mappings with Customers (204, 214, 210, 990, 997). + Oversee the innovation and end-to-end launch of products. + Collaborate with business partners and customers to co-develop roadmaps. + Drive products from concept to launch in a fast-paced environment. + Work with cross-functional teams to turn data insights into actionable products. + Continuously refine business needs, priorities, and opportunities in an Agile setting. + Manage product roadmaps and sprint backlogs using Jira and ServiceNow. + Document and maintain Agile Board in accordance with good Agile principles + Define user experiences and translate features into product requirements. + Lead the product design process. + Execute go-to-market plans. + Track product performance post-launch. + Utilize ServiceNow for IT service management and process automation. + Other duties as assigned Qualifications: + A bachelor’s degree in business, technology, engineering or equivalent experience + Prefer professional certificate in Agile development (Scrum, Kanban, LEAN) + Prefer 2 years of experience leading project teams using Agile methodology + 4-5 years of experience in business analysis, solutions development, creating business requirements and delivering business capabilities Skills: + Ideal candidate will possess a “can do” attitude with a “will do” work ethic + Must be a self-starter that does not require constant direction + Strong team player that thrives in a fast-paced environment + Excellent communication and problem-solving skills with ability to communicate effectively across all levels of operations/users + Ability to drive/display ownership/proactive behavior + Efficiently handle multiple IT projects simultaneously + Strong computer skills with working knowledge of MS Office products (Excel, Word, PowerPoint), MS Visio or other graphical flow chart programs Forward Air is an Equal Opportunity employer. About Us About the Team