About us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

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We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities\nProvisioning of WMS and other IT Product Solutions specifically meet the requirement of the customer based on the agreed scope and timeline.\nMaintain high level of expertise and proficiency in all DHL Supply Chain IT Products specially WMS.\nSuccessful configuration and delivery of WMS and other Product Solutions for new business initiatives based on the agreed scope and timelines.\nResponsible for support of assigned IT product projects making sure that operating based on KPI set by the clients.\nAssist product development and customization if required to meet client requirements.\nAssist in Product presentations to internal users and clients in coordination with the BD/SD group.\nMaintain high level of expertise and proficiency in product knowledge.\nAssist in organizing updated information and product materials.\nProvide inputs in ensuring that Project Solutions design for each project not only meet the client business requirements but also improve operational efficiency.\nProduct Delivery for new business initiatives making sure that WMS or other Product Solutions deliveries based on the agreed scope, and timeline which based on the Project Solution Design.\nCreate strong relationships project team to ensure maximum leverage of resources / solutions to support local project implementations.\nManage vendors involve in the project that has interface and collaboration with the DHL Product or Vendor Products that is part of the whole client solutions.\nProvide Product Solution support related documentations such as Work Instructions, Product SOPs, Testing Documents and other related project documents.\nConduct Training and User Acceptance\nTesting (UAT) for new project implementations.\nAssist in the proper turnover of Product Solution to Operational Users\nProvides on time 2nd Level support for any concern, issues, and inquiries for current Product solutions implementation. Coordinate with Regional\nRequirements\nGraduate of a 4 year course of Computer Science (CS), Information Technology (IT), Application Development (AD), or related courses.\nKnowledge of Warehouse Management Systems is a plus\nStrong analytical skills is a must\nCan handle multiple tasks\nCan work with minimal supervision\nAlteast 2 years of working experience in the filed of IT, systems development\nCan easily adapt to changes and eager to learn new things\n