Salesforce & CRM Project Manager / Business Analyst Location: London Salary: Competitive, based on experience

Keywords: Cloud Marketplaces, Salesforce, CRM, Project Management, Business Analysis, Power BI, Excel Reporting, Cross-functional Collaboration, Process Documentation

A leading global technology organisation is seeking a Salesforce and CRM Project Manager / Business Analyst to join their Cloud Marketplaces programme in London. This role offers the opportunity to drive new revenue streams, streamline processes, and work closely with high-performing teams across Sales, Partner Management, and back-office functions.

Key responsibilities:

Manage Salesforce and CRM projects from planning to delivery

Analyse business processes and produce actionable insights using Excel and Power BI

Support marketplace procurement programmes and act as a deal desk advisor

Maintain CRM data integrity and ensure accurate reporting

Collaborate cross-functionally to improve processes and embed changes into BAU

Support operational activities including onboarding, content management, and stakeholder communications

About you:

Strong project management and business analysis experience

Advanced Excel skills (e.g. VLOOKUP) and Power BI reporting expertise

Proficient in Salesforce or similar CRM platforms

Excellent communication and stakeholder management skills

Experience in cloud marketplaces, SaaS, or technology-led environments

Why join:
You’ll be part of a forward-thinking team working with major cloud partners, benefiting from a collaborative culture, flexible working, and opportunities for professional development.

If you’re ready to make an impact in a high-growth, innovative environment, apply today.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates