Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an IT Operator-15884-Onsite in Vienna VA. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below information for clarity on the position description. Description: HDQ (Vienna, VA) 100% on site Receiving Services Product Receipt Confirmation: + Ability to confirm receipt of products and IT assets. + Proficiency in identifying IT assets for tracking purposes. + Skill in closing purchase orders. IT Asset Scanning/ Updating: + Competence in scanning/ updating IT assets upon receipt from supply/vendor. + Knowledge of introducing IT equipment to the IT Asset Management system. + Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders. Inventory Warehousing Services Inventory Management: + Expertise in providing inventory warehousing services, both onsite and offsite. + Understanding of space requirements, speed of distribution, security needs, and transport services. + Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days. + Skill in coordinating storage requirements for longer duration. Inventory Integrity: + Capability to perform monthly and/or quarterly inventories. + Ensuring the integrity of storage facilities and the Asset Management database. + Advising customers on monthly inventory results and assisting with distribution plans. + Providing additional inventory counts on request or in a set timely manner. Distribution Services Delivery Services: + Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events. + Skill in identifying cost-effective options for on-time delivery/pickup services. + Discretion in selecting and funding shipping vendors. Equipment Scanning: + Ability to scan equipment to the receiving entity. + Ensuring traceability of data-storage equipment to confirm receipt. Disposal and recycling services Equipment Disposal: + Assisting customers in disposing of obsolete or irreparable equipment. + Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal. + Disabling data-storing equipment by removing data-storing components and/or batteries. + Maintaining and sharing records of disposal with the IT Asset Management Team. + Understanding of NIST compliance. Onsite Shredding: + Performing onsite shredding of data-storing components when possible. + Maintaining records of onsite shredding services and providing them to customers. + Ensuring approval of onsite shredding companies by Security. Miscellaneous Vendor Liaison: + Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM). Equipment Maintenance: + Maintaining logistics van, golf cart, manual, and electric pallet jacks. Materials Disposal: + Managing cardboard recycling and trash disposal materials. ServiceNow/M365 Experience: + Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks. + Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives. + Complete understanding of M365. (Outlook, Teams, SharePoint) + Expert in Excel A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between different teams, manage schedules, and track project progress + Excellent organizational and multitasking skills + Strong communication and coordination skills + Familiarity with project management tools