Job Description The IT Operations Manager will orchestrate activities between the executive leadership, cross-functional teams and vendors to plan and implement IT solutions. This role has operational responsibility to ensure that the business applications and IT infrastructure are operational, with minimal down time. Many solutions will also require project management skills to oversee the scope, schedule and budget of the IT projects. The IT Operations Manager will report to the President. Duties/Responsibilities: Oversee the IT applications and infrastructure, including on-prem and cloud servers and services Manage tactical relationships with IT vendors to provide Help Desk support and execute on projects Plan and lead IT projects with vendors and internal staff Review and implement the IT vision and roadmap Assist leadership with setting and managing the overall IT budget Manage the scope, schedule and budget for IT projects Identify and actively manage project risks via a risk registry or list We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors degree in Computer or Information Science-related field. At least three years of related experience required. Working knowledge of IT systems, specifications, networks and computer systems, including Microsoft 365, SharePoint, Active Directory, Azure or AWS, databases and storage solutions, Windows servers, Windows and MacOS workstations, IT security, anti-virus solutions, Wi-Fi configurations, and telephony solutions Experience working with Netsuite a plus Experience working with IT vendors that provide support services for their applications/tools Demonstrated project planning and management skills Strong problem-solving skills with an analytical mindset null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.