DataPath specializes in designing, manufacturing, and supporting both custom and commercial-off-the-shelf field communications and information technology products. All of our solutions are backed by industry leading management tools, customer care and field support. At DataPath we are passionate about developing easy-to-use top-quality products that help our clients achieve their mission objectives.  

Summary:

DataPath, Inc. is seeking an experienced IT Manager (Internal Support) to lead our information technology operations and ensure the secure, efficient, and compliant delivery of IT services and infrastructure for our Department of Defense contracts. This is a hands-on leadership role overseeing network, systems, and vendor management.

Responsibilities:

Network & Infrastructure Management:

With collaboration assist in the design, implement, and maintain secure corporate network and LAN/WAN infrastructure, adhering to DoD cybersecurity standards With collaboration assist in the management Windows Server infrastructure, Active Directory, and Group Policy with a focus on system security and compliance With collaboration assist in the develop and enforce robust processes, standards, and documentation for infrastructure management aligned with DoD requirements With collaboration assist in the conducting regular system-wide capacity analysis, providing recommendations for future technical solutions and areas for improvement With collaboration oversee implementation and maintenance of resilient backup and disaster recovery systems

Cloud & Office 365 Administration:

With collaboration, manage and secure the Office 365 tenant, including Exchange Online, SharePoint, OneDrive, and Teams With collaboration, implement and maintain stringent data loss prevention, compliance, and information governance policies With collaboration, provision and configure O365 services, user accounts, and security policies in line with DoD regulations With collaboration, provide targeted training and support to end-users on O365 applications, emphasizing security best practices

Vendor & Service Management:

Oversee relationships with managed services providers. With collaboration define and monitor service levels and KPIs, ensuring quality and timely incident resolution Analyze help desk reports, identify trends, and implement process improvements Provide escalation support and guidance for Tier 1 and Tier 2 support Develop and maintain strategic vendor relationships, ensuring alignment with DoD compliance requirements

Compliance & Security:

Collaborate with MSSP and compliance stakeholders to meet NIST 800-171 Rev 2 requirements for Cyber Maturity Model Certification (CMMC) - Level 2 Ensure all IT systems and processes comply with DoD regulations and cybersecurity policies Implement and maintain robust security measures across all IT infrastructure and operations

Operational and Financial Management:

With collaboration assist in the IT initiatives, coordinating with cross-functional teams and stakeholders to align with organizational goals Hire, train, and supervise IT staff, fostering a security-conscious and compliance-oriented team culture Assign responsibilities, evaluate performance, and promote professional development within the IT team Forecast IT requirements, prepare and manage annual budgets, and schedule expenditures Analyze financial variances and initiate corrective actions to maintain fiscal responsibility With collaboration determine and prioritize IT operations service requirements based on user/department needs and organizational objectives With collaboration develop and implement documentation requirements for efficient problem resolution and knowledge management