IT JIS Support Infrastructure Country/Region: CA Location: Windsor, ON, CA, N8N 5G2 Req ID 85218 | TCL - Windsor Modules Plant 2, Canada, ZF Chassis Modules (Windsor) Inc. **Job Description** **Position Summary:** Provide the site support for production related IT systems as well as application support **Position Responsibilities:** + Support JIS process applications including Production Control System (PCS, QDB, QDC, PVS etc.) and SAP. + Configure simple PCS changes / customizing and maintain PCS. + Provide expertise for SAP JIS processes (component group determination, call validation, build code generation, ldoc handling, call control, material posting, delivery, shipment). + Liaise with global support teams for escalation of issues and coordinate activities between them and the local plant teams. + Provide training along the whole JIS process to end users in the plant e.g. PCS and SAP monitoring. + Collect new customer or plant requirements and coordinate with the Divisional Process Expert (DPE) as well as the IT Demand Manager. + Liaise with the DPE and Service Center Applications (SCA) regarding JIS processes and be the local coordinator for changes. + Perform fault-finding and trouble shooting in all aspects of applications and escalate issues if required (including detailed error description and results of first error analysis). + Be local backup for the JST and be part of the global LPE-JIS team. + Manage or participate in projects for IT process improvement. + Compliance with all Internal and External Production Quality Management Systems and Group Directives. + Maintain IT-documentation of diagrams, configurations, and procedures. **Essential Skills and Experience:** + Associate’s degree in technical field + 2+ years of directly related experience + Profound knowledge of SAP and databases + Proven team building ability + Good communications and problem-solving skills + Fluent English **Preferred Skills and experience:** + SAP or other ERP knowledge Come be part of something great at ZF Chassis Windsor! **What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?** At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. Find out how we work at ZF: