Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.

Assist in gathering and documenting business needs, user requirements, and process flows

Support analysis of current vs future-state business processes

Help maintain requirements documentation, meeting notes, and basic business cases

Participate in workshops, stakeholder meetings, and system walkthroughs

Support It projects by tracking timelines, deliverables, and action items

Assist with documentation related to IT policies, compliance, and quality standards.

Follow established IT standards, methodologies, and change management processes

Identify opportunities for process improvement and efficiency.

QUALIFICATIONS

Currently pursuing a Bachelor's degree in Information Technology/Computer Science/Business Information Systems or related disciplines

Understanding of IT systems and applications, business processes and Microsoft tools are required

Strong analytical and problem-solving mindset

Clear verbal and written communication skills

Willingness to learn and take feedback

Ability to work collaboratively with technical and non-technical teams