Summary 

The Manager, IT Infrastructure is a hands-on technical leader responsible for managing and actively participating in the day-to-day operations of the enterprise infrastructure environment. This role oversees enterprise-wide datacenter infrastructure, including servers, virtualization, storage, and backup, while providing direct technical support, executing complex tasks, and mentoring the engineering team. The ideal candidate brings strong troubleshooting skills, engineering depth, and the ability to lead by example in a fast-paced environment. 

 

Responsibilities 

Lead and directly contribute to the design, implementation, and maintenance of core infrastructure systems (Windows & Linux Server, VMware, backup, storage, etc.) Serve as an escalation point for complex infrastructure issues and guide resolution hands-on Manage infrastructure health, performance, patching, capacity, and availability Build and maintain infrastructureautomation scripts and templates (e.g., PowerShell, Infrastructure-as-Code) Oversee backup and disaster recovery processes, performing regular validation tests Collaborate with IT security to enforce hardening standards and ensure compliance Maintain and support the on-premises and remote datacenter environments Document infrastructure architecture designs, SOPs, and configurations thoroughly Guide and mentor a team of engineers, providing technical direction and development opportunities Manage vendor relationships and support contracts for infrastructure components Drive continuous improvement in reliability, scalability, and efficiency of systems Responsible for Datacenter Day to Day Operations VM and Physical Backups VMWare optimization and reliability Network Uptime Manage Troubleshooting Procedures Change Management Ownership Manage Inventory Ensure efficiency in the Datacenter Ensure Datacenter uptime Change management ownership Manage incidents in relating to Datacenter Manage DR Implementation DR Execution ownership Ensure Datacenter Redundancy Experience upgrading Active Directory / Forest On-Premises Experience moving Active Directory to Entra AD Experience moving Microsoft services to Entra (ex, Cloud PKI)

Technical Scope Includes

Windows Server (2016/2019/2022), Active Directory, Group Policy Linux Server – multiple “flavors” VMware vSphere / ESXi, Hyper-V Storage platforms (SAN, NAS), backup solutions (Veeam, Commvault, etc.) Monitoring and alerting tools (SCOM, PRTG, SolarWinds, etc.) Patch management and configuration tools (SCCM, WSUS, Intune) Business applications

Qualifications 

Bachelor’s degree in IT or equivalent hands-on experience 10+ years of technical infrastructure experience with at least 2–3 years in a leadership or team lead capacity Deep experience with Windows-based infrastructure, virtualization, and storage/backup Demonstrated ability to lead and execute infrastructure projects from start to finish Strong scripting and automation experience (e.g., PowerShell) Excellent troubleshooting, communication, and documentation skills Experience with On Premises Active Directory  Experience with Entra AD / Entra Experienced with Migrations to Entra

Preferred Qualifications

Certifications such as VMware VCP, Microsoft Azure Administrator, ITIL, or equivalent Experience in mid-sized or multi-site enterprise environments Familiarity with security and compliance frameworks (e.g., NIST, CIS, ISO) Experience in hybrid cloud environments (Azure preferred) Experience supporting manufacturing or distributed business applications

Success Traits 

Technically confident and hands-on; leads by doing Calm under pressure, with a pragmatic approach to high-stakes issues Detail-oriented with a commitment to documentation and reliability Comfortable balancing strategic planning with daily operational needs 

Per applicable state requirements, the annual pay range for this position ($106,500 - $152,500) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.