IT Support SpecialistLocation: Tulsa
Schedule: 1st shift - hybrid 3 days in office 2 days remote

We're seeking experienced and customer-focused IT Support Specialists to provide first-line technical assistance in a hybrid work environment. If you excel at troubleshooting, have a strong grasp of Windows systems and Office 365, and enjoy helping users solve day-to-day tech challenges, we want to hear from you.

What You'll Do:

Answer technical support calls, emails, and voicemails

Resolve issues related to network configurations, mobile devices, printers, web browsers, and Office 365

Use remote support tools (Bomgar) to diagnose and fix problems

Accurately document all work in ServiceNow

Perform virus/malware removal and software installs via SCCM

Deliver top-tier customer service and clear communication

Assist with password resets, account unlocks, and Active Directory group management

Contribute to knowledge base documentation and technical articles

Support occasional team coverage with flexible overtime as needed

What You’ll Bring:

2+ years of experience in Service Desk or Desktop Support

Solid Windows 10 and Office 365 knowledge

Experience configuring iOS and Android mobile devices

Familiarity with Active Directory and SCCM

Strong troubleshooting and technical communication skills

Bonus: Experience writing internal support documentation

Why Join Us?

Flexible hybrid schedule with  2 remote days

Supportive team environment with room to grow

Weekly pay

Make an immediate impact in a well-structured IT support operation

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.