Austin, TX, United States of America
16 hours ago
IT Enterprise Solutions Support Intern
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

Summary of Program 

Jabil’s Summer Internship Program was recognized as one of the Top 100 Internship Programs in the country for 2025 by WayUp. This is the result of a holistic and engaging experience that summer interns at Jabil experience. As a result, interns that are a part of this program for summer 2026 will get to engage with members of Jabil’s leadership team and participate in events related to professional development, networking & socializing, and community engagement. In addition, interns will have the opportunity to work with each other in committees, be assigned a mentor, tour some of Jabil’s facilities and much more! If this sounds like a program you want to be a part of and you want to work for a company that strives to make EVERYTHING BETTER and ANYTHING POSSIBLE, then apply today.  


Summary of Position

The Jabil Austin IT Enterprise Solutions (Support + Development) team is seeking a Summer 2026 intern to contribute to internal application development and automation while also participating in front-line IT support operations. This role is ideal for a developer who wants real-world experience delivering business-facing solutions end-to-end—triaging user issues, improving systems, building tools, and shipping measurable improvements.

Intern Duties & Responsibilities

Build and enhance internal applications and automations that improve site operations (e.g., workflow tools, request/approval flows, integrations, dashboards, lightweight apps).

Participate in IT support rotation by monitoring the ticket queue, troubleshooting issues, and communicating progress clearly to end users; escalate appropriately when needed.

Design, test, and deliver maintainable code using team standards (source control, code reviews, documentation, and basic CI/CD practices where applicable).

Analyze recurring support issues and implement durable fixes (automation, self-service, knowledge articles, monitoring/alerts, or process improvements).

Collaborate with stakeholders to translate requirements into working solutions; validate outcomes through demos, user feedback, and iterative improvement.

Follow corporate, regional, and local security/governance policies (access controls, data handling, change control, asset standards, and least-privilege practices).

Document solutions and support procedures (runbooks, SOPs, KB articles) so improvements stick after the internship ends.

Qualifications

Major(s): Computer Science, Software Engineering, Information Systems, Computer Engineering, MIS, or a closely related discipline (equivalent practical experience considered).

Class Year(s): Rising Senior, Recent Graduate (Graduate Students may be included).

GPA: Min 3.0

Technical Skills (required to succeed):

Demonstrated software development experience (internship, co-op, substantial projects, or portfolio).

Proficiency in at least one general-purpose language such as Python, JavaScript/TypeScript, Java, or C#.

Working knowledge of SQL and data concepts (tables, joins, basic query optimization).

Comfort with APIs and integrations (REST, authentication concepts, JSON, webhooks).

Experience with Git/source control and an ability to work in a team development workflow (branches, pull requests, basic code review).

Willingness and ability to do hands-on IT support: troubleshooting, clear user communication, ticket hygiene, and escalation discipline.

Familiarity (or strong interest) in one or more: Power Platform, Mendix, scripting/automation, CI/CD basics, cloud fundamentals, endpoint management.

Professional/Leadership Skills:

Effective communication (written and verbal); able to explain technical issues to non-technical users.

Self-starter with strong follow-through; able to manage work in a queue + project environment.

Agility, building trusting relationships, sound decision-making, resilience under time pressure.

Availability: Must be available to work on-site in the location listed on the requisition from May 18, 2026 – Aug 7, 2026.

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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