Altamonte Springs, FL, 32701, USA
1 day ago
IT Director Epic Community Connect
**All the benefits and perks you need for you and your family:** - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time Days M-F 8-5 **The role you'll contribute:** The Director of Epic Community Connect is responsible for the development of the ambulatory Community Connect program including the development of a business plan and budget that meets all legal and regulatory requirements. The director will oversee contracting, communications and relationship management for the Epic Ambulatory Community Connect project. The Director leads the provision of applications under the Ambulatory Community Connect Program ensuring that AIT meets commitments for implementation and support SLA's. The Director will work closely and collegially with AdventHealth Information Technology executives, market leaders, and community partners. Though the Director reports to Advent Information Technology, the position is considered a blended role mixing information technology, account management and sales. **The value you'll bring to the team:** + Develops and administers a governance process with sponsor/chair to manage program size, prioritization and resource needs. + Develops a strategy for pricing Community Connect in each market that is based on legal guidance, competitive knowledge, and Epic best practice. + Develops and implements a robust marketing and communication plan in conjunction with corporate marketing and communication teams. + Works closely with the AdventHealth Legal, Compliance, Marketing, Health Information Management, Clinical, Patient Financial Services and other corporate entities to coordinate and facilitate the delivery of Epic Community Connect. + Serves as a sales partner to business development for prospective ambulatory clinics. In this capacity, the director will host demonstrations, Q&A sessions, reference calls, and create draft pricing. + Creates and maintains a master Community Connect implementation list. This list will be representative of input and prioritization performed by each market + Evaluates perspective ambulatory clinics to ensure that they are compatible with AH technical requirements (security, hardware, software). In the event that deficiencies are found, liaisons with appropriate AH and ambulatory practice parties to close gaps before Epic implementation. + Ensures that the ambulatory clinics and AdventHealth have established a contractual relationship. + Ensures that all appropriate third-party systems that will be used with Epic have updated contracts between the ambulatory clinics and the respective vendors. + Develops and maintains partnerships with third party technology delivery companies in each market who will be supporting the in-office hardware. + Matches perspective ambulatory clients with these third-party technology delivery companies. + Acts as a business partner to AIT Accurately communicating business requirements and timelines to AH teams that will be building and maintaining the ambulatory Connect clinics. + Facilitates forums with Community Connect partners to drive engagement and knowledge sharing. These forums may include, but are not limited to, governance, support status calls, and user groups. + Ensures technology partners are meeting or achieving their SLAs in each market. + Develops Managers to enhance leadership skills and improve employee engagement + Coordinates planning, budgeting and staff development strategies to assure information services and technology supports the maximum return on investment + Collaborates to optimize systems, processes and promote efficiency. + Works with participating markets to plan Community Connect budgets for the upcoming year. Qualifications **The expertise and experiences you'll need to succeed** **:** **KNOWLEDGE AND SKILLS REQUIRED:** + Proven leadership experience in a large Healthcare System + Working knowledge of business administration and organizational principles, with an in-depth knowledge of Healthcare issues and regulations + Knowledge of general contracting principles. + Demonstrated ability to relate to all levels of the organization, analyze complex issues and translate in language appropriate to the customer. + Ability to work collaboratively, influencing decisions and outcomes and facilitating consensus + Excellent interpersonal skills to include written, oral communication and presentation skills + Exceptionally self-motivated and directed with a keen attention to detail + Superior analytical, evaluative, and problem-solving abilities + Exceptional service orientation + **Ambulatory or Community connect experience, business development experience highly preferred** **EDUCATION AND EXPERIENCE REQUIRED:** + Bachelor's Degree **EDUCATION AND EXPERIENCE PREFERRED:** + Master's Degree **LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:** Epic Certification and/or proficiency of related application suite of products This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Information Systems **Organization:** AdventHealth Information Technology **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25027247 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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