IT Desktop Technician II
Hyundai Autoever America
IT Desktop Technician II
Savannah, GA (100% onsite)
CBU: HMGMA
PURPOSE:
The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA).
ESSENTIAL FUNCTIONS
+ Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.
+ Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.
+ Maintain and replace hardware such as computers, scanners, and printers as needed.
+ Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.
+ Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS:
+ High school graduate or equivalent
+ 2+ years of IT experience.
+ Strong computer troubleshooting, hardware, and software support
+ Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
+ Experience with building computers, imaging computers or installing Windows
+ Must be able to think analytically
+ Ability to follow written and verbal instructions.
+ Ability to work well in a team environment.
+ Ability to interact positively with internal and external customers.
+ CompTIA A+ preferred
+ Must be able to work shift rotation (mornings/afternoon/graveyard)
Pay Range - $20.85 - 29.81 per hour. Note: Target Pay is $23.00/hr. from this range.
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