**Description:** **About Park Hyatt Sydney** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Park Hyatt Sydney is recruiting for a professional **IT Coordinator** to join our IT team. Join us to redefine luxury. **About the Role** We are seeking an IT professional to support the technology needs of our hotel cluster. This role is responsible for maintaining system integrity, ensuring cybersecurity compliance, and delivering timely technical support to all users, both on-site and remotely. You will play a key role in managing infrastructure, supporting daily operations, and implementing IT projects in line with Hyatt brand standards. **Main Responsibilities** + Provide technical support and troubleshooting for on-site and remote users across the cluster + Administer and maintain systems, servers, and network devices + Support IT projects and system upgrades + Coordinate with external vendors for installations, maintenance, and issue resolution + Enforce IT policies, procedures, and cybersecurity protocols + Conduct staff training on systems and IT security best practices + Manage IT asset inventory, including procurement and disposal tracking + Assist with data backups, recovery procedures, and system monitoring + Prepare reports and support internal and external IT audits + Maintain accurate documentation for infrastructure and incident resolution **Qualifications:** + Diploma or Bachelor's degree in Information Technology, Computer Science, or related field + 1–3 years of IT experience, preferably within hospitality + Proficiency in network systems, Microsoft environments, server maintenance, and cybersecurity + Familiarity with hotel systems such as PMS, POS, and back-office platforms + Strong troubleshooting skills and the ability to manage tasks across multiple properties **Working at Park Hyatt Sydney will include:** + Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets + Access to complimentary and discounted Hyatt accommodation worldwide + Access to internationally recognised learning and development programs and opportunities + Access to an employee assistance program and paid family leave benefits + Being part of a diverse and inclusive team, passionate about their work A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt If you are looking for a fulfilling career, please apply now. **Primary Location:** AU-NS-Sydney **Organization:** Park Hyatt Sydney **Job Level:** Full-time **Job:** Room Service **Req ID:** SYD003028 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.