Job details

Work Location

London

State / Region / Province

London

Country

United Kingdom

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL UK

Requisition ID

138754BR

Job description

Role – Manager – Client Services (Public Sector Domain)
Sales Farming
Work Location – Midlands (Leeds/Manchester/Northampton)

Infosys is looking to onboard an experienced Client Partner (CP) who will be responsible for managing customer relationships and overseeing both revenue and costs within specific public sector contracts.

Essential qualifications include public sector knowledge, experience with large programs, relationship management skills, an entrepreneurial and hands-on approach, and familiarity with global delivery models.

Key Metrics

Revenue Forecasting

Operating Margin

Adherence to Financial Plan

Customer satisfaction

Responsibilities

Customer Management

Be seen as the business partner for the customers organization

Have financial responsibility for the account

Be accountable for adherence to contractual commitments

Manage customer stakeholder relationships

Working with the sales team to develop new revenue for the portfolio

Lead and functionally run a dedicated core client management team

Must Haves

Knowledge and experience of public sector

Large programme experience

Experience in relationship management

Entrepreneurial approach

Hands on approach

Experience of working in a global delivery model

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”