Nashua, NH, 03061, USA
4 days ago
IT Business Systems Analyst, Operations and Quality
**Job Description** The Functional Area (FA) Business Systems Analyst will be an engaged member of the IT & Security Business Partner team, providing support to the Operations, Quality & Program Excellence teams. This individual will be responsible for supporting strategic IT initiatives across the functional areas that involves IT plans, projects, and service delivery support to achieve integrated business plans. They will also be responsible for building and maintaining strong relationships and partnerships across stakeholder organizations to deliver timely solutions and efficient services to meet explicit and implicit needs of the business. The IT Business Systems Analyst will report to the Operations, Quality & Program Excellence IT Business Partner, who is a member of the FA leadership teams. Qualified candidates should have competencies in business acumen, IT and Security service delivery, technology advancement, collaboration, and communications. To be successful in this role, the persons needs to understand business priorities, identify opportunities for digital enablement and drive technology initiatives that improve performance, customer experience and operational efficiency. **Specific responsibilities include:** + Reports to the FA IT Business Partner providing support to IT plans, projects, and service delivery support to achieve integrated business plans + Participates in development of FA strategic plans and supports associated IT strategic planning + Understands and proactively address dependencies across the business to ensure technology solutions are built to align with long term technology roadmap + Understands market directions and challenges, including customer priorities and competitive issues + Develops advanced concepts, techniques and standards on how emerging technology can be leveraged; including AI, Digital Enterprise, etc. + Serves as consultant for the FA on significant matters relating to technology, capabilities and long-range goals and objectives often requiring coordination between organizations + Engages business stakeholders to understand IT requirements and priorities + Provides early forecasting of high-level future business directions to IT & Security functional counterparts and relevant IT service centers + Finds solutions to problems of unusual complexity which require a high degree of ingenuity, creativity and innovativeness + Translates business goals to actionable technology solutions + Communicates business needs with appropriate IT solution centers to gain alignment between business needs and outcomes + Denes, prioritizes, and represents IT related program and project initiatives for the function + Gathers detailed business requirements and denes scope by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners + Ensures accurate representation and integration of functional stakeholders to major IT projects + Identifies IT & Security functional challenges and supports continuous improvement initiatives + Promotes cybersecurity compliance without significant impact to business operations + Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and forms recommendations for implementing new/upgraded systems, technologies and/or processes in the IT and or Security domains ensuring compliant and modernized capabilities are deployed + Supports process optimization, automation and efficiency initiatives **Required Education, Experience, & Skills** + Bachelor's degree and 8 or more years of relevant experience related to the position + Ability to work across multiple functions / organizations and build trusted working relationships + Business acumen and working level experience in support of business operations + Knowledge of IT industry standard service delivery, operations, processes, standards, tools, and capabilities with a focus on infrastructure and project management + Track record of developing and implementing IT system, people, and process enhancements to improve business performance + Willingness to learn and acquire new skills and adapt seamlessly to an ever-changing technology and security environment + Demonstrated record of managing internal and external (supplier) stakeholders + Acumen in operational planning, project management, business finance, and IT Service Delivery + Strong written, verbal and presentation skills ability to communicate effectively at leadership levels with a focus on delivering value and business outcomes + Self-directed, proactive, detail oriented, and an ability to multi-task + Ability to handle conflict and resolve difficult situations + Understanding of basic cybersecurity principles and integration; both classified and unclassified **Preferred Education, Experience, & Skills** + Demonstrated record of capturing and developing business requirements to support the development of technical solutions + Background and knowledge of working in closed or classified environments + Program/Project Management and oversight + Ability to carry out data analytics to identify opportunities for efficiencies and innovation + Industry Specific standard certifications, i.e. Security and ITIL Foundations + Secret Clearance **Pay Information** Full-Time Salary Range: $130355 - $221603 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **IT Business Systems Analyst, Operations and Quality** **119026BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
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