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Reporting to: D&IT Director
Duty Post: HQ BGC Taguig City
Application Duration: This job posting will remain open until the vacancy is filled.
IT Business Solutions Manager
This role is responsible for managing and supporting a portfolio of business applications within a geographically distributed virtual team. The role focuses on driving standardization, efficiency, and continuous improvement across business solutions, while ensuring reliable service delivery, governance compliance, and alignment with business needs. The position works closely with business stakeholders, D&IT partners, and external vendors to deliver scalable, secure, and innovative solutions within agreed budgets.
As the IT Business Solutions Manager, you will:
Capability Management
Partner with business teams to identify and enhance existing solutions
Leverage existing JTI tools and platforms to meet capability needs
Support development of global, regional, and local business capabilities
Collaborate with other regions to maximize technology reuse and accelerate adoption
System Rollouts
Support multi market rollout of centralized systems under regional guidance
Collaborate with other regions to share best practices and accelerate deployments
Assist regional teams to ensure smooth and successful go live execution
Freedom Within a Framework
Use low code tools to deliver simple and short term business solutions
Stay updated on tool capabilities and integrate with JTI systems via APIs to improve data flow and user experience
Service Delivery & Business Continuity
Ensure effective support and training for business users on systems and applications
Maintain stability, reliability, and compliance of managed D&IT applications
Manage incidents, problems, and application related issues within the portfolio
Align closely with internal and external D&IT service providers
Innovation
• Work with market teams to explore new trends and ideas
Identify opportunities to improve business models and operational efficiency through technology
Distributed Teamwork & Operations
Contribute to a geographically distributed team managing functional applications such as Sales, Finance, or Data
Oversee operations, enhancements, and project execution within the assigned portfolio
Lead or support regional projects including planning, data migration, and go live
Act as a technology expert and continuously upskill to meet evolving business needs
Maintain close communication during critical incidents to ensure proper prioritization
D&IT Governance
Manage budgets and financial planning for regional applications and services
Optimize costs through alignment with corporate standards and reuse of existing solutions
Ensure compliance with D&IT policies, procedures, and technology guidelines
Requirements:
Bachelor’s degree in IT or a related field
3-5 years of IT experience, including at least 1 year managing business solutions or application teams
Experience in multinational companies and FMCG industry preferred
Familiarity with tools like PowerPlatform, Data Lake, Field Sales, or Online Sales systems
Strong skills in business analysis, process documentation, and solution design
Solid understanding of project management and budgeting
Experience working with suppliers and external partners
Effective communicator across all levels; team-oriented and collaborative
Proactive, organized, and able to manage ambiguity and fast-paced environments
Creative thinker with a customer-focused mindset and drive to innovate
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.