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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

What you`ll do:

Summary:

Enterprise Cloud Services (ECS) is experiencing rapid growth and is seeking a Process Lead to join our dynamic team. As ECS Global Business Transformation Office, we are the catalyst of the ECS transformation, propelling the ECS team forward at a new speed and instilling a new culture of delivery. 

Your role will be pivotal in driving the future success of the ECS team, ensuring scalability and transformation of the process quality, enhancing customer value, and elevating our overall organizational improvement capabilities.

 

The Role:

As a Process Lead in the ECS Process Excellence Team, you will contribute to ECS strategy to drive process transformation in close collaboration with leadership team. Your primary responsibility will be to setup 3-year roadmap, and execution plan to meet the strategic goals. You will be responsible for design and implement comprehensive process performance reporting, set up monitoring mechanisms to track key performance indicators (KPIs).

 

What you bring:

You are highly motivated, strategic thinker, you can influence & engage stakeholders at all levels to move towards a common vision. You demonstrate resilience and tenacity in driving successful outcomes. You stay up to date with the latest advancements in data science, cloud services, and relevant tools, and proactively identify opportunities to leverage new technologies and methodologies. You thrive in ambiguous situations while creating clarity for others and are comfortable working autonomously with high degree of self-drive.

 

As a Process lead in our team, you will have the opportunity to work in a fast-paced and dynamic environment, where your contributions will have a direct impact on our business processes and outcomes

 

Expertise in Business Process Management: Minimum of 10 years experience in BPM, strong process modelling and visualization skills. Develop and implement new and improved processes to increase productivity, reduce waste, and streamline operations. Identify and recommend new technologies and tools to further optimize business processes­ Advanced Analytical Capabilities: Strong business acumen and analytical skills, with the ability to integrate data systems into business processes, aligning technology with organizational goals. Proficiency with Process IT Asset Management Tools (Signavio and LeanIX), and process mining. Cross-Functional Collaboration: Excellent stakeholder management skills, ability to collaborate effectively with diverse teams to drive process improvement and transformation initiatives. Proficiency in SAP Tools: Deep understanding of SAP internal tools and strong business acumen, ensuring smooth integration of services and offerings into existing process transformation plans. Effective Performance Reporting: Utilize data and metrics to track the performance of process improvements and adjust as needed.  Strong communication skills to succinctly summarize transformation initiatives and drive process excellence across all business units. Continuous Improvement Mindset: A passion for driving operational excellence and a commitment to ongoing process enhancement and optimization.

 

Qualifications:

Bachelor's degree in business, management, or a related field Proven experience in business process management or process improvement Proficiency in utilizing various tools and technologies such as Process modelling via Signavio, Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams Experience with process improvement methodologies such as Lean, Six Sigma, or BPMN Advanced knowledge of process management tools and software Project management experience is a plus

 

Meet your team:

Enterprise Cloud Services (ECS) supports customers throughout their cloud transformation and SAP S/4HANA adoption journey. We deliver SAP products into a as prive solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers.

  #SAPECSCareers  

 

 ​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 427861  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.