Lagunilla, Karnataka, Costa Rica
8 days ago
IT Business Analyst

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Summary:

At Thermo Fisher Scientific Inc., we provide an outstanding opportunity for a motivated IT Business Analyst to join our world-class team. This role offers a rare chance to contribute to our mission by optimizing business solutions and supporting critical corporate processes, all within a collaborative and inclusive environment.

Important Duties and Responsibilities include the following:

Support SAP and other ERP systems, ensuring flawless integration and functionality.Apply Power BI and Fiori reporting tools to deliver insightful data analytics.Develop comprehensive documentation for both functional and non-functional processes.Apply industry-standard methodologies like Lean Six-Sigma to improve manufacturing and supply chain processes.Resolve user-related assistance calls through the Service Desk function.Prepare and implement test plans for new functionalities and communicate updates effectively.Translate user requirements into program specifications, collaborating with developers to ensure compliance.Craft training resources and aid business endeavors with your project management knowledge.Maintain strict compliance with Thermo Fisher Security directives and IT policies.Travel may be required, ranging from 25%-50%.Capture and critically evaluate user requirements to develop effective solutions.Perform sophisticated analytics on data sets and conduct process impact analysis.Communicate and work with collaborators to analyze needs and establish a technical vision.Serve as a liaison between the user community and development teams, ensuring smooth flow of requirements.

Qualifications:

Proven experience with AI tools like ChatGPT, Gemini, and GROK, as well as reporting tools such as Fiori, Databricks, and Golden Gate.Strong knowledge of SAP Materials Management and Production Planning with S/4 experience.A 4-year degree or equivalent experience, with relevant technical certifications being a plus.2-5 years of business experience in Materials Management/Production Planning and 2-3 years of SAP experience.Excellent interpersonal and documentation skills.Ability to independently manage and complete assignments.Strong analytical and product management skills.Showcased proficiency in project management.Outstanding verbal and written communication skills, especially within diverse groups.

Language Skills:

Ability to read, interpret, and write documents, reports, and correspondence.Effective communication skills for diverse audiences.Detailed task documentation and Helpdesk request handling.

Mathematical Skills:

Ability to calculate discounts, commissions, and dimensions.Basic understanding of accounting concepts.

Reasoning Ability:

Solve practical problems and manage variables with limited standardization.Interpret written, oral, and diagrammatic instructions.

Physical Demands:

Reasonable accommodations for individuals with disabilities.Regular sitting, typing, and communication. Frequent standing and walking.

Work Environment:

Moderate office noise.Understanding of ISO quality policies and objectives.GxP experience and familiarity with ITIL processes.

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