Job Description We are seeking a skilled Technology Operations & Engineering Support professional to join the Enterprise Security application technology team. This role supports the Enterprise Security & Resiliency group, whose mission is to safeguard people, facilities, critical operations, and protected information through best-practice security and resiliency strategies. Key Responsibilities: -Manage technology operations lifecycle processes, including disaster recovery, cloud migrations, vulnerability remediation, and configuration management. -Collaborate with business stakeholders and technical teams to understand requirements, identify solutions, and ensure technology objectives are met. -Develop and maintain technical documentation, architecture diagrams, and operational run-books. Assist in drafting project requirements for Enterprise Security initiatives, ensuring feasibility and timely implementation. -Coordinate with cross-functional teams (business, vendors, infrastructure, DBAs, telecom, etc.) to support ongoing technology operations and resiliency efforts. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements -10+ years of technical skills required for Projects, Production Support and Vulnerability remediation -Excellent communication, troubleshooting and problem-solving skills -Strong knowledge of Windows Server (2016, 2019, etc.) -Proficient in Windows desktop environments (Windows 11) -Proficient in PowerShell for automation of administrative tasks -Windows-based Certificate Management/PKI -DNS, DHCP, and network configuration on Windows servers -Linux RHEL / Unix experience -Installation, configuration, and maintenance of enterprise applications -Experience with web-based applications hosted on IIS -Troubleshooting application performance and connectivity issues -Understanding of application lifecycle management (ALM) -Batch scripting and task scheduling in Windows -Basic network troubleshooting (TCP/IP, VPN, firewalls) -Experience with system configuration hardening and endpoint cyber security tools (e.g. – Anti-Malware, etc.) -Application and system performance monitoring tools and methodologies -Log management and analysis (Event Viewer, Syslog, etc.) -Technical solution documentation, diagram development, and process documentation -Active Directory (AD) management, Group Policy; Windows Server roles and features management -Basic to advanced knowledge of SQL Server (installation, backup, recovery, monitoring) -Data backup and restoration technologies, applications, and processes; Disaster Recovery Planning -Basic knowledge of virtualization technologies (Hyper-V, VMware) -Understanding of IT compliance standards