IT Administrator - Talent Community Job ID 237306 Posted 05-Sep-2025 Role type Full-time Areas of Interest Customer Service, Digital & Technology/Information Technology Location(s) Heredia - Heredia - Costa Rica, San Jose - San Jose - Costa Rica **About the Role:** Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support for software and hardware issues. **What You'll Do:** + Oversees the daily operations of the local area network. + Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. + Troubleshoots Desktop Virus and malware issues + Maintains a daily backup of all network files. + Performs service administration tasks for software and hardware products to ensure manufacturer warranty. + Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. + Provides recommendations of program changes to correct software problems. + Assists in the purchasing of new computer equipment and peripherals for a specified location. + Performs software and hardware inventory. + Basic Administration of Phone and Voicemail systems for site. + Performs other duties as assigned. **What You'll Need:** + Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training + A+ PC Technician; -- Both Network + and Dell Hardware certification is a plus + Oral and written English required. Ability to effectively present information and respond to questions in English both written and oral. + Excellent interpersonal skills and the ability to communicate verbally as well as in writing are essential. + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. + Microsoft Active Directory, Microsoft Exchange Server, Microsoft SharePoint Server is required + Knowledge of Cloud/Online services a required + Knowledge of setting up and testing laptops for deployment is required + Knowledge of computer maintenance, hardware, and software installation, testing and operation. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **About CBRE Group, Inc.** CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)