Job details

Spherion Greensburg is working with a client in their search to fill a 1st Shift, IT Administrator (Information Technology Administrator) position in Greensburg, PA. The pay rate is $17.00 to $20.00 HOURLY. This is a Temp to Hire opportunity.

IT Administrator (Information Technology Administrator)
Greensburg, PA 15601 US
Job Type: FULL TIME ... Hours / Week: 40
Work Schedule: 1st Shift
Pay Range: $17.00 to $20.00 USD HOURLY

✓ Health Insurance
✓ Dental Insurance
✓ Vision Insurance
✓ Life Insurance

Job Description:

The IT Support Specialist role will provide the first line of response to customer technical service requests placed by phone or E-mail. This role will be a lower tier role on the support team providing a first step for customer issue resolution before handing off more difficult tasks to senior team members.

Responsibilities:

To provide first line response for customer end users requiring assistance with organizational computer system issues and problems Installation, diagnostics, and maintenance of organizational computer systems and hardwareCommon support tasks such as user account creation, password resets, and monitoring business systems Installation, configuration, and troubleshooting of Telecom and fax hardware and software Utilize available tools, including ticket management and documentation systems, to ensure adherence to established process  Maintain accurate documentation of work and activities performedProvide technical support, training, diagnostics, and configuration remotely via phone or E-mail, as well as in person on site as needed  Answer phones and dispatch tickets as required during high windows or as directed by senior technical team

Education: High School

Experience: 12 months

Minimum of 1 year previous MSP or Help Desk (telephone or deskside) support experience in a business end user environmentKnowledge of common configuration of operating systems with emphasis on Windows 11 required. 

Physical:

Must be able to lift and carry up to 50 lbs

Skills:

Strong knowledge of typical business environment hardware, including printers, network switches and cabling, internal PC components, and peripheralsExperience with Telecom solutions helpful, 3CX preferred Experience configuring and troubleshooting Microsoft Office products, with an emphasis on Office 365, OneDrive, and SharePoint Experience installing and troubleshooting common business applications, including PDF readers, QuickBooks, web-based applications, etc. Experience using common IT tools, including TeamViewer, VNC, Remote Desktop, ticketing systems, anti-virus, backup solutions, etc. Excellent customer service skills, both in person and over phone or E-mail Excellent communication and record keeping, and ability to work well within team environment Ability to remain organized, multitask, and focus on solving complex problems involving multiple facets of technical skill Industry relevant certifications, including MCP or A+, helpful but not required

Related Experience: IT, Help Desk, Administrative, Support

Industry: Administrative and Support and Waste Management and Remediation Services
Classification: 15-1299.05
Post ID: GRN-209811_1-19429982
Post Date: 2025-07-07
Post Expires: 2025-08-06Show lessShow more

Spherion Greensburg is working with a client in their search to fill a 1st Shift, IT Administrator (Information Technology Administrator) position in Greensburg, PA. The pay rate is $17.00 to $20.00 HOURLY. This is a Temp to Hire opportunity.

IT Administrator (Information Technology Administrator)
Greensburg, PA 15601 US
Job Type: FULL TIME
Hours / Week: 40
Work Schedule: 1st Shift
Pay Range: $17.00 to $20.00 USD HOURLY

✓ Health Insurance
✓ Dental Insurance
✓ Vision Insurance
✓ Life Insurance

Job Description: ...

The IT Support Specialist role will provide the first line of response to customer technical service requests placed by phone or E-mail. This role will be a lower tier role on the support team providing a first step for customer issue resolution before handing off more difficult tasks to senior team members.

Responsibilities:

To provide first line response for customer end users requiring assistance with organizational computer system issues and problems Installation, diagnostics, and maintenance of organizational computer systems and hardwareCommon support tasks such as user account creation, password resets, and monitoring business systems Installation, configuration, and troubleshooting of Telecom and fax hardware and software Utilize available tools, including ticket management and documentation systems, to ensure adherence to established process  Maintain accurate documentation of work and activities performedProvide technical support, training, diagnostics, and configuration remotely via phone or E-mail, as well as in person on site as needed  Answer phones and dispatch tickets as required during high windows or as directed by senior technical team

Education: High School

Experience: 12 months

Minimum of 1 year previous MSP or Help Desk (telephone or deskside) support experience in a business end user environmentKnowledge of common configuration of operating systems with emphasis on Windows 11 required. 

Physical:

Must be able to lift and carry up to 50 lbs

Skills:

Strong knowledge of typical business environment hardware, including printers, network switches and cabling, internal PC components, and peripheralsExperience with Telecom solutions helpful, 3CX preferred Experience configuring and troubleshooting Microsoft Office products, with an emphasis on Office 365, OneDrive, and SharePoint Experience installing and troubleshooting common business applications, including PDF readers, QuickBooks, web-based applications, etc. Experience using common IT tools, including TeamViewer, VNC, Remote Desktop, ticketing systems, anti-virus, backup solutions, etc. Excellent customer service skills, both in person and over phone or E-mail Excellent communication and record keeping, and ability to work well within team environment Ability to remain organized, multitask, and focus on solving complex problems involving multiple facets of technical skill Industry relevant certifications, including MCP or A+, helpful but not required

Related Experience: IT, Help Desk, Administrative, Support

Industry: Administrative and Support and Waste Management and Remediation Services
Classification: 15-1299.05
Post ID: GRN-209811_1-19429982
Post Date: 2025-07-07
Post Expires: 2025-08-06Show lessShow morekey responsibilities

To provide first line response for customer end users requiring assistance with organizational computer system issues and problems , Installation, diagnostics, and maintenance of organizational computer systems and hardware, Common support tasks such as user account creation, password resets, and monitoring business systems , Installation, configuration, and troubleshooting of Telecom and fax hardware and software , Utilize available tools, including ticket management and documentation systems, to ensure adherence to established process ,  Maintain accurate documentation of work and activities performed, Provide technical support, training, diagnostics, and configuration remotely via phone or E-mail, as well as in person on site as needed ,  Answer phones and dispatch tickets as required during high windows or as directed by senior technical team

experience

1 years - Minimum of 1 year previous MSP or Help Desk (telephone or deskside) support experience ...

skills

Strong knowledge of typical business environment hardware, including printers, network switches and cabling, internal PC components, and peripherals, Experience with Telecom solutions helpful, 3CX preferred , Experience configuring and troubleshooting Microsoft Office products, with an emphasis on Office 365, OneDrive, and SharePoint , Experience installing and troubleshooting common business applications, including PDF readers, QuickBooks, web-based applications, etc. , Experience using common IT tools, including TeamViewer, VNC, Remote Desktop, ticketing systems, anti-virus, backup solutions, etc. , Excellent customer service skills, both in person and over phone or E-mail , Excellent communication and record keeping, and ability to work well within team environment , Ability to remain organized, multitask, and focus on solving complex problems involving multiple facets of technical skill , Industry relevant certifications, including MCP or A+, helpful but not required

education

High School

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