AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.


Are you passionate about helping top software companies like ServiceNow and Zoom accelerate their global innovation journey? Do you want to be at the forefront of Data, Analytics, and Generative AI transformation while supporting one of AWS's key Independent Software Vendor (ISV) partners?

Amazon Web Services (AWS) is seeking a Senior Solutions Architect to join our Horizontal Business Applications team specifically supporting ServiceNow and Zoom as a customer and partner. In this role, you'll work hand in hand with ServiceNow and Zoom to help them make the most of AWS Cloud capabilities to enhance their offerings and drive mutual customer success.

Solutions Architects own the overall technical relationship between customers and AWS. As a trusted advocate, you'll help ServiceNow and Zoom understand best practices around advanced cloud-based solutions and provide strategic guidance on how to optimize their platform on AWS. You will be at the crossroads of business and technology, engaging with ServiceNow and Zoom at all stages of their cloud adoption journey and expansion.

In this role, you will get to practice your creativity, linking technology to tangible solutions and collaborating with ServiceNow and Zoom on the art of the possible. You will have the opportunity to define and design cloud-native reference architectures for data and analytics use cases that support ServiceNow and Zoom's platform. You will also identify patterns and trends that can help accelerate innovation within ServiceNow and Zoom's AWS environment.


Key job responsibilities
- Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.
- Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts.
- In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.
- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
- Capture and share best-practice knowledge amongst the AWS solutions architect community.
- Travel is expected to be 20%.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.