This position executes consistently to daily, weekly, and monthly core responsibilities. They provide strong customer service to both, internal and external customers. They hold themselves accountable and consistently deliver results. **What you will do** + Run, analyze & work on the Lanvera email failure report. + Troubleshoot with internal and external clients the proper Accounts Payable contact for invoice submission. + Manage billing mailbox according to SLA’s. + Make sure failed copies are sent to customer. + Complete any internal tracker requested by management. + Work with internal and external customers to help resolve differences and improve processes. (Customer, Collections, Sales, Customer Service among others) + Ensure escalations are worked in a timely manner. + Create and maintain supporting documentation for processes in scope. + Performs other related work as assigned by management **What you need** + Technical Degree or at least advanced studies at university degree level, preferably in Business Administration, Accounting, Finance, or related field. + Fluent spoken and written English. + Oracle, SAP and JDE systems knowledge is a plus. + 1 - 2 years of relevant working experience in a finance function, preferably in a shared service environment or multinational companies. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.