**Description** WTW is hiring a Lead Analyst to join our Third Party Oversight team in Toronto, supporting our Delegated Investment Solutions (OCIO) business for institutional investors. You'll join our global Third-Party Oversight team and bring strong attention to detail, a proactive approach to problem-solving, and a solid understanding of the importance of investment operations to oversee investment manager, trustee/custodian relationships and services and also manage various tasks completed in the operation of pooled fund. In return, you’ll gain exposure to a global institutional investment operations environment, collaborate with experienced professionals, and build a strong foundation for long-term career growth in finance. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** + Review the NAV’s of the funds and undertake the associated tasks + Support the oversight of our service providers by working with the global team to resolve issues and help improve the service. + Ensure deliverables are managed to deadlines and in accordance with service level agreements (SLA) + Attend and participate in monthly service calls with providers, reviewing the key performance indicators (KPI’s) in advance and raising any discrepancies + Review and update team users on custody and manager portals + Act as the main operational Services Contact for one of our largest clients, assisting with queries + Manage fund activities such as fund tax reclaims, assist with tax filings such as T3s and RC7294, reviewing and setting fund expenses and accruals and handling occasional special deposits + Assist in the creation of semi-annual and annual fund financials + Asist the Compliance team with regulatory filings such as OSC filings + Execute a variety of investment operations tasks with a high degree of accuracy and attention to detail. + Collaborate with internal teams such as Portfolio Management, Middle Office, Trade Management and Onboarding + Contribute to the development and implementation of process improvements and automation initiatives. + Provide coverage and support for colleagues in the same role located in the US and UK during periods of absence or increased demand + Maintain and update procedural documentation to reflect current processes. + Build and maintain strong working relationships across the Global Operations group and other internal stakeholders. + Adapt to new challenges and evolving business needs, seeking clarification from management when necessary. **Qualifications** **The Requirements** + 3–5 years of relevant experience in investment operations, fund administration/accounting, or a similar role all within an asset management firm. + Strong understanding and interest in financial instruments and have experience with Canadian funds. Familiarity with the operation of US and European funds would be an asset. + Knowledge of asset types and fund structures and experience with global teams and currency hedging + Have a calm but proactive approach to urgent situations + Excellent analytical and problem-solving skills; proven ability to independently apply logic and reasoning in order to plan and manage tasks to a desired outcome + A proven keen attention to detail is essential + Strong organizational skills and ability to manage multiple priorities, with the confidence to communicate challenges + Strong proficiency with Microsoft products. Excel proficiency is essential. + Effective English communication skills, both written and verbal. + Demonstrated ability to work collaboratively within a team and across departments. + Proactive mindset with a willingness to learn the foundational tasks before taking on increasing responsibilities. + Bachelor’s degree or equivalent **Compensation And Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $90,000 to $100,000 USD per year. The role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off + Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.