Primary Responsibilities
Supports asset refreshment and deployment and assists teams in performing the work in accordance with technical refreshment processes.Supports inventory management assignments and performs technical work with the team. Validates any asset changes are documented, ensuring inventories are current, accurate, complete, and integrated with the Configuration Management Database (CMDB) and other required Air Force tools.Carries out daily functions to assist with the life-cycle refresh of over 5,000 assets annually.Occasionally travels to geographically separate locations within the National Capital Region to execute bulk technical refresh appointments.Coordinates and schedules technical refreshes appointments with organization points of contact.Continuously work to achieve all objects both long and short term as a team member and individual contributor. Assists with identifying improvements to asset management and tech refresh processes by working with internal teams to improve efficiency and effectiveness.Supports efforts with lifecycle repository for all assets consistent with an Enterprise IT Service Management (EITSM) system of record (e.g., Remedy).Processes tech refresh reporting to the Operations Manager and Team Lead; and assists Team Lead with reporting refreshment status to Government on end-of-life assets, processing and issuing refreshment, and final disposition. Provides basic IT workstation setup and troubleshooting on asset deployment.Basic Qualifications
Requires high school diploma or equivalent and 5+ years of prior relevant experience.Familiarity with the accountability of a large quantity of IT assets (e.g., 60,000+) across multiple, geographic locations.Ability to effectively influence and develop strong relationships with key stakeholders.Excellent written and oral communication, including the ability to confidently present to all levels of management.Experience working in an ITIL based enterprise IT environment.Current CompTIA Security+ Certification.Current DoD Secret security clearance or higher.Preferred Qualifications
Experience with an ITSM platform, specifically BMC Remedy or Service Now Experience support DAF environment/customer baseSecret Security ClearanceAdaptable to changing circumstances and operational needsKnowledge of Air Force, Pentagon, Andrews, Bolling and/or AFNCR operations.Advanced skill in Microsoft offices products, specifically PowerPoint and Excel.Experience utilizing advanced features in Remedy.At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:August 21, 2025At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Pay Range:Pay Range $57,850.00 - $104,575.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.