Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Intune Administrator is responsible for the design, implementation, and ongoing management of Microsoft Intune solutions for Windows and iOS devices across the enterprise. This role ensures devices are secure, compliant, and optimized for business needs, while collaborating with Security and other functional teams to maintain best-in-class endpoint management.

Key Responsibilities

Device Lifecycle Management: Work as part of a small team to oversee the full lifecycle of Windows and iOS devices, including enrollment, configuration, protection, upgrade, and retirement. Ensure all devices are managed according to enterprise standards and compliance requirements.

OS Upgrade & Security Remediation Processes: Plan, coordinate, and execute operating system upgrades for Windows and iOS endpoints. Validate upgrade readiness, manage deployment schedules, and troubleshoot upgrade-related issues.

Intune Policy & Configuration: Help to design, implement, and maintain Intune device configuration profiles, compliance policies, and application deployment strategies. Optimize settings for security, usability, and performance.

Security Collaboration: Interface with Security teams as needed to align Intune policies with enterprise security standards as required. An understanding of advanced threat protection, conditional access, and endpoint security baselines  Respond to security incidents and participate in risk assessments.

Cross-Functional Teamwork: Work closely with other IT and business units to ensure device management strategies support organizational goals. Communicate technical concepts and challenges in a clear, simple manner to non-technical stakeholders.

Gap Analysis & Reporting: Identify gaps, challenges, and opportunities in device management processes. Present findings and recommendations to leadership and stakeholders in a concise, actionable format.

Stakeholder & Project Management: Manage relationships with internal stakeholders, coordinate small projects, and ensure timely delivery of device management initiatives. Track progress, document outcomes, and escalate issues as needed.

Continuous Improvement: Stay current with Intune feature releases, best practices, and industry trends. Proactively recommend improvements to device management processes and policies.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Proven experience of 5+ years in managing Microsoft Intune for Windows and iOS devices in a medium-to-large enterprise environment.

Strong understanding of device lifecycle management, OS upgrade processes, and endpoint security.

Ability to collaborate with other functional teams on projects and remediation activities

Excellent communication skills; able to present technical information simply and effectively.

Experience identifying and resolving gaps in device management processes.

Project management skills; able to manage multiple priorities and stakeholders.

Ability to work independently and as part of a team.

Preferred Technical and Professional Experience

Scripting and automation (PowerShell, etc.).

Experience with hybrid environments (Azure AD, on-premises AD).

Familiarity with compliance frameworks and risk management.

Relevant certifications (e.g., Microsoft Certified: Intune Administrator, Azure Administrator) are a plus.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.