Job Description • Design, build and implement scalable and robust ServiceNow architecture solutions and enhance existing features. • Develop custom integrations and facilitate seamless data exchange between ServiceNow, JIRA and other systems. • Integrate ServiceNow with other enterprise systems using various integration methods (REST, SOAP, JDBC, etc.). • Write and maintain custom scripts in JavaScript, GlideScript, Groovy and other scripting languages supported by ServiceNow and JIRA. • Implement automated workflows and processes using ServiceNow Flow Designer and Workflow Editor. • Develop detailed technical specifications and design documents. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements o Installation, configuration, development, and administration in ServiceNow products, and some JIRA and Confluence. o Integrating ServiceNow with other systems using APIs. o Scripting languages such as JavaScript, GlideScript, or Groovy for development in ServiceNow and JIRA. o Experience with Atlassian Query Language (JQL) for complex search and reporting. o Understanding of user management, permissions, and security in ServiceNow and Atlassian products. o Evaluating, deploying, and maintaining apps and plugins.