At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll doAs a Internet Solutions Specialist , you’ll be the go-to tech advisor for our customers in-store – guiding them with solutions, support, and expert knowledge.
Deliver personalized technology experiences tailored to each customer’s needs.Assist customers in setting up, using, and understanding Vodafone products and services.Provide clear guidance and solutions to enhance the customer experience.Collaborate with your team, sharing technical expertise and best practices.Stay up to date on the latest products, tools, and industry trends..
Who you are Passionate about technology, innovation, and delivering great customer service.Motivated by achieving sales targets and delivering results.Curious and eager to learn about new technologies.A supportive team player who shares knowledge and helps others succeed.Focused on understanding and meeting customer needs.Previous customer service experience is a plus – but not required!Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you Competitive salary and performance bonusePrivate health & medical insuranceUnlimited access to learning & development resources16 weeks of fully paid parental leave (regardless of gender or service length)Extra days off: Vodafone Day, Family Day, Volunteering DayEmployee discounts and special offers Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.