The next few years are going to be super exciting for Screwfix and how we communicate and connect our 13,000 colleagues with our purpose, plan and people stories will be key. Supporting the Internal Communications Manager, the Internal Communications Specialist role is the link between key stakeholders and departments. Whether that’s running communications projects and campaigns whilst working with key stakeholders to understand their communications requirements and translate them into engaging plans or working on our quarterly business update. You’ll be someone with a passion for communications who can bring that to life in this role.
At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.
Work-Life Balance:
Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.
Belonging & Growth:
From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here
Sustainability That Matters:
We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.
Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.
Responsibilities Work with the Internal Communications Manager to execute the day-to-day communications plan, sharing key business and people stories such as growth plan priorities.Support the delivery of the long-term internal communications strategy, ensuring all communications align with strategic objectives.Take ownership of colleague communications campaigns from concept to completion, ensuring effective delivery across all key channels including the Quarterly Business Updates and sustainability initiatives.Lead the creation, development, and maintenance of content across internal communications platforms, including digital tools such as SharePoint, Viva Engage, weekly email newsletters, video content, and printed materials when required.Act as a trusted advisor on communications, ensuring alignment with brand tone of voice and cultural values.Partner with stakeholders at all levels, including Directors and internal departments—to ensure consistent, clear messaging and branding across all communications.Collaborate with key communications contacts across the Customer Service Centre, Trade Counters, and Employer Brand team to ensure alignment and synergy.Work with our external agencies to produce materials for campaigns including print, digital and video or use your skills to bring them to life.Work with external agencies to produce campaign materials, including print, digital, and video content, or use in-house skills to bring campaigns to life.Monitor and report on communications analytics for key campaigns, using insights to identify the most effective formats and channels to drive engagement.Proactively suggest improvements to communications strategies and channels based on measured effectiveness and feedback.Stay informed on industry trends and best practices in internal communications.Ensure all communications are inclusive and accessible, applying an Inclusion lens to every message delivered. Qualifications Background in internal communications, marketing communications, public relations, or digital/print design.Exceptional written and verbal communication skills, with the ability to tailor messaging for diverse audiences in an engaging and approachable tone.Experience in developing multi-channel communications plans, including setting and measuring KPIs.Design or artworking experience (preferably using Adobe InDesign and/or Photoshop) – desirable but training can be provided.Basic filming and video editing skills – desirable but not essential; training available.Familiarity with Microsoft SharePoint and Viva Engage – desirable; training can be provided.Proficient in Microsoft Office, particularly PowerPoint.Creative thinker with a flair for generating fresh ideas and visual storytelling.Resilient and adaptable, able to respond positively to changing briefs and feedback.
At Screwfix, Your Wellbeing Comes First:
We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do.
Your Wellbeing, Our Priority:
Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.
Financial Wellbeing:Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary. Up to 20% discretionary bonus.
Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.
Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
#LI-Hybrid
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