**Position:** Internal Account Manager **Job Description:** **Internal Account Manager** **ABOUT THE ROLE** The **Internal Account Manager** is a key contributor to Arrow’s sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a **trusted commercial partner** for both customers and suppliers. The role combines a **commercial mindset** with close collaboration across internal teams to support **sustainable growth, margin performance, and long-term business development** . We are looking for a **sales professional** who enjoys working independently, building long-term relationships, and contributing to a **sales-driven environment** focused on customer success. **WHAT WILL YOU DO:** + Independently manage the entire **customer relationship** end-to-end, acting as the primary **point of contact** for an assigned customer portfolio. + Proactively drive **sales growth** , **maximize margins** , and **increase market share** , including growth with key suppliers. + Deliver **high-quality customer service** while balancing commercial priorities and customer expectations. + Manage **quoting** , **order processing** , **demand fulfillment** , and **delivery follow-up** . + **Troubleshoot and resolve** customer, order, and supply-related issues in close cooperation with internal teams. + Act as a **key liaison** between **customers** , **suppliers** , and **internal stakeholders** , leveraging internal and external resources. + Build and support **long-term business partnerships** for Arrow. + Collaborate with **Arrow Account Managers** on **selected key accounts** . **WHO YOU ARE:** **A FEW THINGS YOU’RE AN EXPERT AT** + Delivering **results** through a strong commercial mindset + Providing **customer service excellence** and building trust-based relationships + **Influencing stakeholders** and negotiating effectively + **Problem solving** in a dynamic and ambiguous environment + **Time management** while working with sales tools and internal systems + Communicating fluently in **English (both written and spoken)** + Ability to communicate in **Spanish** is a considered an advantage **A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN)** + **Self-motivated** with a proactive and ownership-driven approach + Willingness to **learn** product benefits and key technical concepts + **Outgoing self-starter** with a strong team mindset + Ability to **adapt communication** to different customer and business situations + **Numerate** and comfortable using digital tools for planning and forecasting **WHAT WE OFFER:** + Competitive and attractive **employee compensation package** + Reliable and **trusting work environment** + Cooperative **team with flat structures and open communication** + High level of **autonomy** and **ownership** in day-to-day work + **Professional and personal development** opportunities + Flexible home office regulation (hybrid 50%) **WHO WE ARE:** **As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components.** We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. **Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.** \#LI-LR1 **Location:** IT-Milan, Italy (Viale Piero e Alberto Pirelli) **Time Type:** Full time **Job Category:** Sales Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.