Position:Internal Account Manager

Job Description:

Internal Account Manager
 

ABOUT THE ROLE

The Internal Account Manager is a key contributor to Arrow’s sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a trusted commercial partner for both customers and suppliers. The role combines a commercial mindset with close collaboration across internal teams to support sustainable growth, margin performance, and long-term business development.

We are looking for a sales professional who enjoys working independently, building long-term relationships, and contributing to a sales-driven environment focused on customer success.

WHAT WILL YOU DO:

Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio.Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers.Deliver high-quality customer service while balancing commercial priorities and customer expectations.Manage quoting, order processing, demand fulfillment, and delivery follow-up.Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams.Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources.Build and support long-term business partnerships for Arrow.Collaborate with Arrow Account Managers on selected key accounts.

WHO YOU ARE:

A FEW THINGS YOU’RE AN EXPERT AT

Delivering results through a strong commercial mindsetProviding customer service excellence and building trust-based relationshipsInfluencing stakeholders and negotiating effectivelyProblem solving in a dynamic and ambiguous environmentTime management while working with sales tools and internal systemsCommunicating fluently in English (both written and spoken)Ability to communicate in Spanish is a considered an advantage

A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN)

Self-motivated with a proactive and ownership-driven approachWillingness to learn product benefits and key technical conceptsOutgoing self-starter with a strong team mindsetAbility to adapt communication to different customer and business situationsNumerate and comfortable using digital tools for planning and forecasting

WHAT WE OFFER:

Competitive and attractive employee compensation packageReliable and trusting work environmentCooperative team with flat structures and open communicationHigh level of autonomy and ownership in day-to-day workProfessional and personal development opportunitiesFlexible home office regulation (hybrid 50%)

WHO WE ARE:

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

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Location:IT-Milan, Italy (Viale Piero e Alberto Pirelli)

Time Type:Full time

Job Category:Sales