**Description:** **Program Duration: 6 months** **Key Responsibilities** + Support the Food & Beverage department in restaurant service, event setup, and maintaining quality standards. + Deliver exceptional customer service by addressing guest inquiries and resolving issues promptly. + Assist with administrative tasks, reporting, and contribute to departmental projects. + Uphold the hotel’s brand standards, safety regulations, and hygiene policies. **Qualifications:** **Qualifications & Requirements** + Currently enrolled in or recently graduated from a Hospitality Management, Tourism, or related degree programme. + Strong passion for hospitality and commitment to delivering excellent guest experiences. + Excellent communication and interpersonal skills, with cultural awareness and adaptability. + Ability to thrive in a team-oriented, fast-paced environment. + Professional demeanor, positive attitude, and high reliability. + Flexibility to work shifts, including weekends and holidays. + Proficiency in English; Mandarin, Cantonese are an advantage. + Basic computer literacy (MS Office). **Primary Location:** CN-91-Hong Kong **Organization:** Hyatt Regency Hong Kong, Tsim Sha Tsui **Job Level:** Full-time **Job:** Training Program **Req ID:** HON006632 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.