Purpose Statement:  Provides administrative support, event management, customer & visitor support and other coordination to defined leadership teams. Operates under the direction of the site leadership team and senior level team members.

Key Job Accountabilities:

Responsible for executing travel procedures including vendor and cost management.

Prepares content contributing to professional communication including reports, data, and presentations for a variety of audiences that convey site performance and goals.

Coordinates events and meetings in alignment with the site leadership teams plans and goals.

Main point of contact for the other departments (facilities, customer experience, engineering)

Champion the Plexus brand by understanding and adhering to strategic brand foundations in order to deliver best-in-class site experiences.

Facilitate the customer visit process on behalf of the customer providing support and guidance in areas such as menu planning, room selection and set-up and day-of execution.

Maximizing meeting space utilization by supporting the reservation and meeting space management process working with teams to effectively use meeting space including addressing space conflicts and negotiating space needs.

Supporting day-of execution including coordination with teams/vendors, last-minute logistical needs, ensuring effective set-up/execution for the visit, providing course correcting direction when needed, and facilitation of the visit survey.

Managing and fostering relationships with team members, vendors, customers and other key stakeholders through effective communications, collaboration and engagement with the purpose of delivering best in class visit experiences.

Education/Experience Qualifications:

Requires enrollment towards or achievement of a college or university degree, or the equivalent work experience, with conceptual knowledge of fundamental business theories, principles and practices.

Other Qualifications:  

Problem solving

Flexibility

Intermediate word processing/spreadsheet/presentation software skills

Detail-oriented

integrity and ability to maintain confidentiality

initiative/drive

learning agility

ability to multi-task & prioritize

knowledge of office equipment

proficient in Google Workspace

Strong verbal & written communication skills (including proofreading).

Advanced English level 

Experience in project management

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.