1/ Key Accountabilities:

- Maintain Vietnamese customer master data

- Get customer feedback on DHL service then summarize all details into the internal system

- Do report, analyze the results then advise to Departments monthly   

- Ensure customer's information is aligned between MDM, CW1 and their request

- Take note quickly and correctly customer's recommendations in call 

2/ Requirements:

- COMPULSORY: Student (NOT fresh graduated and still be student for at least 4 months) who can work full-time from Monday to Friday for 6 months, 1-2 off-sessions per week for the study is acceptable.

- Good at English skills (both speaking & writing)

- Good at MS Office

- Background with Economics, Logistics and Analytics is preferable

- Good attitude, hard-working, willing to learn 

- Ability to quickly negotiate with customer in a short call

3/ Working Location: DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam

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