Intern, Recognition & Culture
Hyatt
**Description:**
**The Opportunity**
Hyatt seeks an enthusiastic Brand Health Accountability Intern to join our Portfolio Heath Team. In this role, you will be collaborating closely with the broader team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
As part of Hyatt’s Corporate Internship Program, this role delivers a hands-on, skills-based experience designed to accelerate learning, growth, and professional confidence. Interns are embedded within the business, partnering closely with experienced leaders on meaningful, real-world projects that support Hyatt’s strategic priorities. The program includes intentional mentorship, regular feedback, and opportunities to engage across functions—offering a behind-the-scenes look at how a global hospitality company operates. Interns also have the opportunity to connect with Hyatt’s purpose through participation in World of Care initiatives.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious _100 Best Companies to Work For®_ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
**Recognition SOP Creation & Admin Support**
· Work with P&L manager to develop clear SOP for APH programs, process maps, and frameworks to clarify awards, ownership and legal approvals for recognition programs
· Identify efficiency opportunities and recommend scalable process improvements.
**Recognition Site Development & Content Management**
· Create and maintain a HyattConnect minisite (or other internal recognition site) as the central hub for program information.
· Publish program guidelines, timelines, FAQs, and recognition highlights.
· Ensure content accuracy, governance alignment, and regular updates across recognition cycles.
· Optimize site structure and user experience to improve clarity and submission adoption.
**Data & Analytics Support**
· Maintain clean, reliable recognition data sets and tracking dashboards.
· Produce recurring reports on participation, distribution, budget usage, and cycle times.
**·** Conduct retrospective to identify engagement gaps with awards and prizes.
•Support backlog documentation, experiment tracking, and retrospective insights within agile workflows.
**Qualifications:**
**Experience Required:**
•Currently enrolled or recently graduate of a college or university program, ideally with a focus on Hospitality Business, Business Administration, Management Information Systems, UX Design, Human Resources, or Training
**Experience Preferred:**
•Minimum 3.4 GPA desired
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
_The hourly rate for this position is $21.74 to $24.00. The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** CHI015273
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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