Job Description A Toronto-based agency is seeking web QA automation analysts to join their international technology team. This agency lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. They've helped their clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail. Responsibilities ● Website and Mobile Testing: Ability to validate content for accuracy and formatting, functionality of internal and external links, proper display and loading of images, and the integration of third-party tools in different environments. ● Adhering to Tight Deadlines: Managing time effectively to meet tight project deadlines without compromising quality. ● Reporting and Tracking Defects: Documenting and reporting defects in a clear and concise manner using bug tracking systems (like Jira or Xray). ● Analyzing Test Results: Identifying patterns and trends in test results to improve the testing process and prevent future defects. ● Working with Developers: Collaborating with developers to understand software functionality and identify potential areas for testing. ● Manual Testing: Execute functional, integration, accessibility and end-to-end manual tests to validate features and uncover defects. ● Automation Testing: Design, develop, and maintain automated test scripts in Cypress using Javascript to increase efficiency and coverage. ● Communicating with Stakeholders: Reporting on test progress, results, and potential risks to project stakeholders and clients. ● Staying Up to Date: Keeping abreast of the latest testing tools, technologies, and best practices. ● Improving Test Coverage: Continuously expanding the scope of automated tests to cover new features and functionalities. ● Optimizing Test Performance: Refining automated tests to improve their efficiency and speed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Requirements ● 3+ years of proven manual testing experience of web applications ● Experience with designing and writing automated tests using Javascript and testing frameworks (like Cypress, or Selenium). ● Working experience using defect tracking systems such as JIRA/Xray ● Passion for product quality and a positive user experience ● Familiarity with QA methodologies, best practices, and software development life cycle ● Ability to learn quickly and manage priorities in a fast-paced development environment ● Highly driven and proactive with demonstrated creative and critical thinking capabilities, while staying ahead on QA technologies and methodologies ● Good oral and written communication skills, specifically writing detailed tickets and communicating QA findings to both technical and non-technical audiences ● Excellent analytical, debugging, and problem-solving skills ● Experience with Accessibility Testing œ Experience with BrowserStack, Axe, PostMan, GraphQL or Firebase. œ Developing Test Frameworks: Building and maintaining the infrastructure for automated testing, including libraries, tools, and guidelines for writing and running tests. œ Selecting and Implementing Test Automation Tools: Evaluating and choosing the right tools for the project, considering factors like programming languages, application types, and testing environments. œ Experience in an agency, consultancy, or startup environment