Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.

The Customer Payments Support Team at Publix is seeking an Intermediate Software Engineer to significantly contribute to our company's future. This role involves working with various enterprise teams to maintain three major financial platforms that ensure high availability for customers. The Software Engineer will focus on maintaining Publix's payment systems to ensure a seamless checkout experience for our customers. Additionally, the role includes implementing necessary code modifications to keep our applications up to date. This position is crucial for sustaining the efficiency and reliability of our financial platforms.

Job Responsibilities:Own the delivery of 24/7 production support, including participating in a rotating on-call schedule and responding promptly to any issues that arise.Lead the management of environment infrastructure for various systems, ensuring smooth operation of Internet Information Services, Kubernetes, Azure, application deployments, and client/server certificate replacements.Be responsible for monitoring and addressing both automated and manual application alerts and notifications to maintain system integrity.Develop and maintain comprehensive knowledge articles and support procedures to facilitate evolving support tasks and ensure team readiness.Conduct thorough data analysis by creating and executing complex queries, interpreting results, and effectively communicating findings to both technical and non-technical stakeholders.Support and manage the configuration of PIN Pads to ensure seamless in-store purchase transactions.Complete code development tasks for front-end, back-end, processing, and web components to enhance and maintain system functionality.
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