The salary range for this position is CAD $42.27 - $52.81 / hour
Job Summary
We are hiring a Relief Full Time Intake Specialist, MHSU Bed-Based Services to join our team in New Westminster, B.C. Position available until January 11, 2027.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
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Detailed Overview
Within the context of a client and family-centered care model and strengths-based, recovery-oriented practice, provides intake and transitional services for clients with substance use disorders requiring bed-based substance use and/or supportive housing referral services. Assesses referrals for eligibility for mental health and substance use bed-based services, matches referrals to appropriate bed-based programs, collaboratively develops individualized resource plans, and assists with transitions into permanent housing. Offers input into program planning and development and participates in meetings and committees, and participates in quality improvement activities, and promotes awareness of mental health and substance use programs and services. This position may be required to work at more than one location.
Responsibilities
Follows evidence-informed best practices when supporting clients with desired outcomes; receives program referrals; assesses and screens clients based on established criteria; matches clients to appropriate bed-based mental health and substance use beds. Coordinates with provincial MHSU bed-based programs regarding screening and referrals to Fraser Health beds. Assists clients with linkages to vocational, therapeutic, health, social and education services. Recommends appropriate treatment and support services, and recommends recovery programs to a responsible clinician if a relapse occurs. Provides follow-up and promotes linkages with programs and support services. Works with responsible clinicians to support client access to services such as medical appointments, support recovery groups and social programs; provides healthcare information, contacts relevant programs/services, assists clients with processing forms, facilitates clients with transportation issues, and advocates for clients with other government agencies regarding referral and placement into bed-based substance use services. Provides comprehensive case consultation and support to multidisciplinary team(s) and other professionals from community services, withdrawal management, bed-based treatment contract providers, and other referral sources to support capacity-building, program development and continuity of care, based on evidence-informed best practice, regarding topics such as substance use treatment decisions, transition planning, crisis and safety issues. Supports the completion of pre-admission packages from referral sources. Ensures adherence to process algorithms for efficient admissions and reporting of vacancies, as a representative of Fraser Health, in coordination with the Manager/Coordinator. Prepares, maintains, records and charts information, and documents occurrences, referrals, contacts, and progress notes all in accordance with established policies. Maintains client records by methods such as documenting client assessments, interventions, evaluations, modifications and client goals. Prepares and maintains statistical data, correspondence, reports and other documentation as required. Manages waitlist and adheres to access and flow policies. Participates in relevant MHSU meetings, committee's community team meetings, continuing education, and conferences by methods such as gathering relevant information, providing input from a clinical perspective, presenting relevant material, and preparing program summary reports. May participate in provincial committees / meetings as assigned. Participates in program planning, development and evaluation by attending meetings and in-services and reviewing policies and procedures. Participates in continuous quality improvement by maintaining an ongoing commitment to providing effective client services and providing input and recommendations to the Clinical Coordinator and/or Manager, Clinical Operations as required. Maintains current knowledge of mental health and substance use issues and treatments; reviews relevant literature, consults with clinical counsellors, and participates in professional development. Performs other related duties as assigned.
Qualifications
Education and Experience
Bachelor Degree in Counselling Psychology, Social Work, or related Allied Health discipline plus two (2) years recent related experience providing treatment and case management to individuals with problematic substance use or mental health issues in a bed-based mental health & substance use setting, or an equivalent combination of education, training and experience. Valid BC Driver''s License and access to personal vehicle required.
Skills and Abilities
Knowledge of mental health, substance use, tertiary and licensed bed-based and supported housing resources. Comprehensive knowledge of public housing and housing issues, both locally and provincially. Knowledge of government policy and legislation that relate to mental health and substance use treatment programs such as the Community Care and Assisted Living Act. Knowledge of other facilities and community resources and other health care disciplines and their role in client care. Demonstrated ability to provide effective supportive counselling to clients and their families. Demonstrated ability in the application of recovery-oriented approaches and practices. Knowledge of current best practices and skills needed to provide effective, evidence informed supports and services for those with substance use problems. Demonstrated understanding of trans theoretical model of change, harm reduction and trauma informed practice, and ability to be flexible and open to all ranges of treatment approaches. Demonstrated ability to understand application of mental health and substance use standardized tools for client assessments. Working knowledge of facilitation, mediation and conflict resolution techniques. Ability to perform a range of needs assessments, both with individuals and groups. Demonstrated ability to communicate effectively, both orally and in writing, including the ability to coach and provide guidance. Knowledge of psychopharmacology indications and side effects. Demonstrated ability to work both independently and collaboratively. Ability to establish and maintain effective working relationships within an interdisciplinary service delivery model and with a variety of internal/external contacts including medical professionals and family/caregivers. Demonstrated ability to establish workload priorities, problem solve, adjust to new or unexpected events, and deal effectively with conflict situations. Ability to operate related equipment and software such as computerized client care information system and word processing, spreadsheet, internet and e-mail software. Physical ability to perform the duties of the position.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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