Job Title: Intake Enrollment Pharmacy Technician RepresentativeJob Description This position requires the data entry of new enrollments, locating all lines of eligibility for patients, resolving rejected pharmacy claims, and documenting the enrollment process for each patient. The role involves submitting eligibility requests through available portals to find insurance coverage information for new enrollments, troubleshooting pharmacy claims, resolving rejections for both new and refill patients, and documenting all findings in operating systems. Additionally, you will partner with teams in Admissions and within the pharmacy, along with other business partners, to expedite the referral process. Responsibilities + Perform data entry for new patient enrollments. + Locate all lines of eligibility for patients. + Resolve rejected pharmacy claims and document steps taken. + Submit eligibility requests in portals to find insurance coverage for new enrollments. + Troubleshoot and resolve pharmacy claim rejections for new and refill patients. + Document all findings in operating systems. + Collaborate with teams in Admissions, pharmacy, and other business partners to expedite the referral process. + Execute other related duties as assigned. Essential Skills + Customer service skills. + Pharmacy technician certificate. + Experience with prior authorization processes. + Proficiency in data entry. + Active PTCB Certification. + Valid Illinois Pharmacy Technician License. + 1-3 years of pharmacy technician experience, preferably in a specialty pharmacy. + 1+ years of experience in pharmacy-related data entry. + 1+ years of experience in submitting pharmacy claims and resolving rejections. + Knowledge of medical insurance. + Ability to multitask and work well in a fast-paced environment. + Attention to detail. + Excellent written and verbal communication skills. + Typing speed of 40 WPM with accuracy. Additional Skills & Qualifications + National Technician Certification preferred. Work Environment This hybrid role involves training that can last from 6-8 weeks, depending on individual progress. It requires working onsite at Elk Grove Village for 2 days and remotely for 3 days per week. Remote days are a privilege and may be revoked if performance standards are not met. The work schedule is Monday to Friday, from 9:30 AM to 6:00 PM. The work environment offers a good work-life balance. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Elk Grove Village,IL. Application Deadline This position is anticipated to close on Aug 23, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.