Sentara is hiring a Intake Coordinator for our Home Health Infusion Team
Location: Chesapeake, VA 23320
Status: Full Time (40 hrs/wk)
Shift: Monday - Friday Days
Hours: 8:30am-5pm
The Intake Coordinator is responsible for the intake of and registration of patients, insurance benefits verification and coordination of new admission for Home Care Services. Additionally, responsible for preparing appropriate documentation required for processing, billing and initiation of care.
Arranges for the efficient and accurate intake and registration of patients through use of computer, phone and/or video, utilizing excellent customer service skillsCaptures accurate referral information, including patient demographics and insurance, and reviews general information from admission booklets regarding policies, patients’ rights, patient financial responsibilities, complaint process, and emergency contact numbersVerifies insurance and benefits for all applicable patient-reported coverageConducts patient interactions in a courteous and confidential manner to obtain and record patient demographic, insurance, and financial informationAccurately reviews and modifies information in the electronic medical record, completing all necessary formsReviews physician referral orders for completeness and accuracyDuring the registration process, informs the patient of, and collects any financial responsibility for deductible, coinsurance and/or co-pay amount.Education
High School Diploma or Equivalent (Required)Experience
1 year of Experience in Healthcare (Required)1-2 years of Data Entry Experience (Required)Microsoft Teams Experience (Preferred)Healthcare Administration Experience (Preferred)Knowledge of Medical Coding (Preferred)Keywords: Intake Coordinator, Home Health Intake, Discharge Planning, Healthcare Administration, Medical Coding
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.35 - $23.08. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.